Information Systems Security Officer

Information Security Principal Engineer

TTEC is seeking an Information Security Principal Engineer to join our Information Technology team.

Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services.

What you’ll be doing:

• Manages the implementation of processes and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. 

• Provides technical leadership, architectural support, guidance and direction for the protection of information systems assets to other functional units and to all global sites. 

• Owns and manages the configuration and administration functions for specific security tools.  

• Assists Fraud & Compliance, Human Capital and Operations with fraud detection, documentation, and prevention, and provides investigative support as needed.  

• Assists and supports audits (Payment Card Industry, SSAE16, internal and client audits).  

• Provides reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures and tools.  Interviews and makes recommendations for additional staff.

What we’re looking for:

• Experience managing and implementing key policies and procedures related to information security.

• Experience with analysis, design and development of new security initiatives and incorporates security into business initiatives.

• Experience in supporting internal and external audits and manages findings to resolution. 

What skills you’ll need:

• BA/BS degree or equivalent experience.

• Security certifications, such as CISSP, CISM, CISA

• 5-7 years of Information Security experience

• Knowledge of LAN/WAN systems, networks, and applications

What You Can Expect

• Supportive of your career and professional development.
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company value.
• Ask us about our paid time off (PTO) and wellness and healthcare benefit
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us
• The anticipated range is 118,000-130,000 USD. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels

Who We Are:

 TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

Our Care organization utilizes an integrated platform of people, process, and technology leveraging more than 30 years of best practices to build customer value. Simply put, our Care team has a legacy of success.  The Information Security Principal Engineer is a key part of this team, and will impact our global operation as part of a world class team of professionals.

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