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5 reasons to grow your customer service career in Mumbai

5 reasons to grow your customer service career in Mumbai

By Rebecca

Come and celebrate with us! We have a new addition to the TTEC family – our recently launched Mumbai site in India. We couldn't be more excited to share their story with you. With so many reasons to join the customer service team with our TTEC Mumbai site, we focused on the top 5 reasons now is the perfect time to explore career options in Mumbai with TTEC as we work together in the office delivering amazing customer experiences. 

New Mumbai site, new opportunities with a leader in CX 
What do you get when you combine a leader in the customer experience industry with the launch of a new site? Even more opportunity! While internal career mobility is a cornerstone globally with TTEC, a new site opening brings a unique opportunity to grow with the team. It's the perfect mix of working for a global award-winning company during a launch phase in a marketplace where the team is working together to build the local site culture. 
You'll experience expedited career paths in Mumbai 

  • Fast growing site, exposure to multiple industries  
  • Be on the ground floor of new clients which means expedited career paths 

Collaboration is in the air
Wait til you experience our new site! It's vibrant and high energy to match how our TTEC Mumbai team lives life passionately. We've designed a great space where people play hard together – or relax in the swings or join a conversation in the light and airy break room. The space sets the tone that by bringing smiles to the employee experience, it leads to bringing smiles to the customers we interact with every day.  

Bring your authentic self  
Diversity is one of our greatest strengths because it enables us to view the world from different perspectives and bring value in our own unique way. The leadership team is dedicated to diversity and inclusion in TTEC Mumbai ensuring employees are part of an engaging team environment where everyone feels safe and welcomed to bring their authentic selves to work. And the leadership team also recognizes that family and life outside of work is important so nurturing a culture that encourages people to have a balance is integral to the employee experience.  

Learn more about how we're fostering belonging globally.  

Explore new career paths 
Team lead, operations managers, trainers, recruiters, workforce management. Those are just a few of the potential career paths to learn about as you grow your career on our customer service team in Mumbai. You'll have access to almost 11K free courses and certifications in TTEC Talent (six sigma anyone) and our BUILD program for future leaders.  

Just a few of the customer service roles in Mumbai  

  • Tech support (chat) 
  • Sales (voice) 
  • Chat customer service in general plus a specialty program for financial services  

Learn more about various career paths you could take when you join the customer service leader in Mumbai. 

Leading the way for the future of customer experience 
We may be celebrating 40 years but we're already innovating for the next decade ahead. Some people may read about AI (Artificial Intelligence) in the headlines but we're delivering AI-enabled offerings in the customer experience industry. Be a part of the future, today.  

And just because we're so excited to share more about this amazing city, here's another bonus reason!  

Mumbai has it all 
Here you will encounter everything from historic temples to prestigious hotels, to mile-long bargain bazaars. Formerly known as Bombay, it is truly a city that never sleeps, with a population of 17.2 million people (double that of New York City) you will find people from all walks of life.  

Job opportunities in Mumbai and Ahmedabad  
Check here for new site opportunities in Mumbai to become a part of the TTEC Mumbai team 

In India but not Mumbai? We're hiring in Ahmedabad too. Start your career journey with TTEC by checking out these customer service job opportunities in Ahmedabad. 

Join our talent community

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

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