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Great Team, Great Place to Work - Congrats to TTEC Canada

Great Team, Great Place to Work

By  Lauren Smith


We all know TTEC is a great place to work because of our culture—the purpose that drives us, the values that guide us, and the humanity that connects us. We are thrilled to announce that TTEC has been recognized and officially certified as a Great Place to Work® in Canada!

TTEC received this prestigious certification after a thorough, independent analysis conducted by Great Place to Work Institute® in Canada. Great Place to Work® recognizes Canada’s Best Workplaces in a series of national lists, including those published by The Globe & Mail (in Canada) and Fortune Magazine (in the United States). The certification is based on direct feedback from our Canadian team members, who completed a survey about their workplace experience. This survey measured levels of trust in the workplace by focusing on five key dimensions: Credibility, Respect, Fairness, Pride, and Camaraderie.

Here are some of the highlights of our employees’ responses:

  • 77% of respondents see their management as credible, believable and trustworthy
  • TTEC’s camaraderie rating was high—86% of respondents believe TTEC has a strong, supportive, and welcoming community
  • 75% of respondents believe management policies and practices are fair, and applied equitably and impartially

The TTEC Canada team is incredibly honored to receive this recognition. As Russ Smith, Senior Vice President of Operations noted: “Since TTEC acquired our Canadian businesses in 2016, it has always been our focus to continually invest in our teams and culture. We couldn’t be prouder of this distinction!”

As we continue to grow our presence in Canada, we look to keeping our people and our values at the heart of everything we do. We believe our focus on employee engagement, our commitment to diversity and inclusion, and the intentional, meaningful programs we use to give our employees the best working environment possible allowed us to achieve this recognition.

Here’s to deserving congratulations to the entire TTEC Canada team!

Looking to work from home with our Canada team? We’re hiring!
Want to learn more? Check this out! And read our media alert sharing the great news!

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