The Complete Guide to Customer Service Jobs for Bilinguals in Athens

Key Takeaways

• Athens is a thriving hub for bilingual professionals, offering a dynamic job market, rich culture, and a welcoming community for those fluent in English plus another European language.
• Customer service roles in Athens provide excellent career growth, with opportunities to develop valuable skills, advance within leading companies like TTEC Athens, and join diverse, multicultural teams.
• With strong demand for multilingual talent, candidates can benefit from comprehensive training, relocation support, and the chance to experience life in one of Europe’s most vibrant and historic cities.

Attica (Aττική), with over 3.7 million people, represents a diverse employment landscape. Majority of jobs are in the services sector, with tourism and technology-related ones among the most prominent roles in the region.

At the heart of Attica is the city center of Greece: Athens. For bilingual professionals, the city offers a vibrant, sun-drenched metropolis that is quickly becoming a major European hub for global business.

If you speak English plus another language, a world of opportunity awaits you. Here's everything you need to know about finding fulfilling customer service jobs in Athens and why this city could be the perfect place for your next chapter.

Why Athens, Greece is a Top Destination for Bilingual Careers

For years, professionals have been drawn to Greece for its incredible history, Mediterranean lifestyle, and welcoming culture. Now, there's another compelling reason: a booming job market for customer service and multilingual talent. The Greece Business Process Outsourcing (BPO) industry continues to grow, and is expected to generate over US$868.2 million in revenue in 2025.

The city center of Greece, Athens, is where customer service opportunities for English speakers continue to emerge. International companies in the city are actively looking for skilled communicators to support their customers across Europe and beyond. This creates a unique opportunity to join a global team, gain valuable experience, and enjoy life in one of the world's most iconic cities.

Living in Athens, Greece also offers a lower cost of living compared to many other Western European capitals. Its ranks 5th among European cities with lowest cost of living according to Wise. So here, your salary goes further, allowing you to enjoy everything from seaside cafes to weekend trips to the Greek islands.

Explore customer service roles at TTEC Athens and unlock a new career and adventure at the city center of Greece.

The Most In-Demand Languages for Customer Service Roles

In Athens, the demand for bilingual jobs is centered around serving the European market. While English is the common business language, fluency in one of the following languages will make you a highly sought-after candidate:

• German - Germany is a major economic power, and companies need German speakers to support this large and important market.
• French - With a strong presence in business and culture, French remains a key language for customer-facing roles.
• Dutch - Serving the Netherlands and Belgium requires fluent Dutch speakers who can navigate cultural nuances.
• Spanish, Portuguese, Brazilian - Supporting customers in Spain and Latin America makes Spanish speakers incredibly valuable.
• Czech and Croatian - With both nations having strong diplomatic and cultural ties with Greece, the country has been a popular destination for Czech and Croatian tourists. Czechs in particular have a long-standing tradition of travel to Greece.

If you speak one of these languages along with English, you’ll find that many exciting customer service representative jobs in Greece are open to you. Discover jobs in Athens for English speakers at TTECjobs.com.

Job Responsibilities and Career Paths in Customer Service

As a Customer Service Representative, you are the voice of the brand, playing a critical role in building customer experience, loyalty and satisfaction.

Your daily responsibilities might include:

• Assisting customers with inquiries via phone, email, or chat.
• Resolving product or service issues with patience and empathy.
• Providing information about a company’s offerings.
• Processing orders, returns, or exchanges.
• Documenting customer interactions and feedback to help improve services.

The great thing about starting in a customer service role is the potential for growth. Many global companies, including TTEC, believe in promoting from within. Your journey could start as a representative and lead to roles like:

• Team Leader - Guiding and mentoring a team of customer service agents.
• Quality Analyst - Ensuring service standards are met and identifying areas for improvement.
• Trainer - Onboarding new hires and providing ongoing skill development for the team.
• Operations Manager - Overseeing the entire customer service department and strategy.

A career in customer service can be incredibly rewarding. You are helping people every day while building a solid foundation for a long and successful career in a global business environment.

From entry-level to leadership roles, TTEC Athens has the perfect opportunity for you. Explore bilingual jobs at TTEC and start building your customer service career in Athens, Greece today!

Benefits and Perks of Working at TTEC Athens

When considering a move to a new country for work, the support you receive from your employer makes all the difference. If you're moving to Athens, TTEC Athens is here for you! Here are some of the benefits you can expect when you join our team:

• Comprehensive Training - We provide paid training to ensure you have all the knowledge and tools you need to succeed. You’ll learn about the brand you'll be representing and develop your customer service skills in a supportive environment.
• Relocation Assistance - For candidates moving from abroad, we offer a generous relocation package that includes flight tickets, temporary accommodation, and assistance with finding a permanent home. We want you to feel settled and ready to start your new life in Athens.
• Multicultural Teams - a certified Great Place To Work®, TTEC Athens is a vibrant melting pot of cultures and languages. You’ll work in an award-winning workplace alongside colleagues from all over the world, building friendships and expanding your global perspective.
• Career Growth Opportunities - We are passionate about helping our employees grow. With clear paths for advancement, we provide the resources and encouragement you need to move into leadership roles and advance your career with us.

Tips for Landing a Bilingual Customer Service Role in Greece

Are you ready to take the next step? Landing your dream bilingual customer service Greece job is within reach. Here are a few tips to help you prepare your application and stand out to recruiters.

1. Highlight Your Language Skills - Make sure your CV clearly states your language proficiencies. Specify your level of fluency in both English and your second language (e.g., native, fluent, professional). This is your biggest asset, so showcase it proudly.
2. Focus on Soft Skills - Customer service is all about people. Emphasize your communication, empathy, problem-solving, and adaptability skills. Provide examples from past work or personal experiences where you demonstrated these qualities.
3. Tailor Your CV - Customize your application for the role you are applying for. Read the job description carefully and highlight the experiences and skills that match what the employer is looking for.
4. Prepare for a Virtual Interview - Many interviews will be conducted online. Ensure you have a quiet space, a stable internet connection, and a professional background. Practice answering common interview questions to build your confidence.
5. Show Your Enthusiasm - Let your personality shine. Express your genuine interest in the role, the company, and the opportunity to live and work in Athens.

Start Your Athens Adventure Today

Athens is a vibrant city and a place where you can advance your career with a global company while enjoying a rich and fulfilling life. From exploring ancient ruins after work to spending weekends on sunny beaches, a world of adventure awaits you.

Your language skills are in high demand, and companies like TTEC Athens are ready to welcome you. If you’re looking for a supportive community, meaningful work, and the chance to live in one of Europe’s most exciting cities, your journey starts here.

Ready to explore your options? Discover current openings and take the first step toward your new life in Greece by visiting ttecjobs.com.

Frequently Asked Questions

What languages are most in demand for customer service jobs in Athens?

Companies in Athens are especially seeking bilingual professionals fluent in English language, plus German, French, Dutch, Spanish, Portuguese or Brazilian. These languages help support a diverse European customer base, making them highly valuable in the job market.

Does TTEC Athens provide relocation assistance?

Yes, TTEC Athens offers comprehensive relocation assistance for new hires moving to Greece. This typically includes flight tickets, temporary accommodation, and support in finding permanent housing, ensuring a smooth and welcoming transition to life in Athens.

What career growth opportunities are available in customer service roles?

Customer service roles at global companies like TTEC Athens offer clear paths for advancement. Starting as a representative, you can grow into positions such as Team Leader, Quality Analyst, Trainer, or Operations Manager. With ongoing training and a strong culture of internal promotion, you'll have plenty of opportunities to develop your career.