TTEC Colombia Careers: Your Customer Service Dream Job

So you're scrolling through job listings, dreaming of a work environment that's more Friends Central Perk than soul-sucking cubicle farm? At TTEC Colombia, that dream becomes reality. With our recently earned Great Place to Work® certification, you know we're more than just a company; we're a crew where everyone feels like they have a seat at the table. Forget stuffy corporate vibes! Company culture is what makes us tick, and it's all about creating a space where you can truly thrive.

Here's the real tea on why TTEC Colombia rocks:

Juanse N.:

“Our people should be proud of our Great Place to Work® certification. Our employees have put in the effort and contributed towards creating the positive and supportive work environment that has garnered us this award.

Employees feel valued and respected here. The company makes a tremendous effort to promote diversity and inclusion in the workplace, making sure employees from different backgrounds can all thrive and contribute their unique perspectives to create a dynamic TTEC community.

Collaboration is Our Jam: Siloed workspaces? No thanks! Our teams are built on mutual respect, open communication, and a shared passion for crushing goals. Think brainstorming sessions fueled by endless cups of coffee (or your favorite beverage!), celebrating wins with high fives and virtual cheers (remote work fam, we see you!), and working together to achieve epic things.

We believe that the best results come from collaboration, not competition. That's why we encourage open communication and information sharing across departments. You'll always feel connected and supported by your colleagues, and there's no such thing as a stupid question. We're all in this together, and we're here to help each other succeed.

From the moment I stepped onsite at TTEC, I could feel the energy and enthusiasm radiating throughout the workplace. Whether it's through team meetings, collaborative projects, or company events, there's a genuine sense of connection and togetherness among colleagues.

Leadership that Rocks: Leaders here aren’t just managers; they're mentors, supporters, and advocates for their employees' success. I've had the privilege of working closely with people who lead by example, demonstrating integrity, empathy, and a genuine concern for their team members.

It's truly empowering to be part of a workplace where leadership isn’t just about authority but about inspiring and enabling others to reach their full potential. We’re in a nurturing work environment. In fact, for me TTEC is a space that feels like my second home.”

Nayruth G.:

“This Great Place to Work® certification means we’re working in an organization that values our well-being, fosters a positive workplace culture, and provides opportunities for growth and development. At TTEC Colombia, we try to create a conducive workplace where employees feel respected, appreciated, and motivated to perform at their best… and that’s a win-win for employees and the company!

• Building you up: TTEC values and invests in our professional growth. This might involve providing access to comprehensive training programs, workshops, and other resources to help employees enhance their skills and advance their careers. For instance, TTEC offers specialized training sessions on new technologies or industry trends, enabling employees to stay updated and become a superstar in their customer service representative roles. Plus, we offer opportunities for career development and internal mobility, so you can keep growing and exploring your professional interests.

• Your Health Is Our Health: What’s most impressive about the TTEC Colombia for me is the company’s genuine commitment to the well-being of employees. I was particularly struck by the high Great Place to Work® survey scores in the category of work-life balance, as this is something I’ve always valued in my own work experience. It's great to see that the company prioritizes the physical and mental health of employees.

TTEC recognizes that employees perform best when they have a good work-life balance. We implement policies and initiatives such as flexible work hours, remote work options, and wellness programs to support this balance.

TTEC has organized virtual wellness sessions like yoga or mindfulness workshops to help employees manage stress and prioritize their well-being outside of work hours. This type of positive and productive work environment makes employees feel valued, motivated, and empowered to succeed.

Our Great Place to Work® certification and the survey results aren’t just numbers on a page. They are a reflection of the positive and supportive work environment that I’m fortunate to be a part of here.”

What it all boils down to:

• Want to feel like you belong? We Got You: Ditch the boring work routine and create a positive environment where everyone feels respected, valued, and like they can excel in their roles. It's not just about your job title; it's about being part of something bigger and making a real impact. Let's face it, feeling like just another cog in the machine is a major drag. At TTEC Colombia, we go the extra mile to foster a sense of belonging.
• We organize team-building events, celebrate birthdays with epic cake (because let's be real, cake makes everything better!), and have a thriving internal social media platform where everyone can connect and share their wins (both work-related and those hilarious cat videos we all love). But it's not just about the fun stuff (although that's pretty awesome too!).
• We actively promote diversity and inclusion in the workplace, including ethnic diversity, because we know that the best ideas come from a variety of perspectives. Here, your unique voice matters, and you'll be surrounded by a group of people who respect and celebrate your individuality. Our DEI efforts focus on creating an inclusive environment where everyone feels comfortable bringing their authentic selves to work.

Don't miss out on our Great Place to Work® certified company! Launch your career at TTEC Colombia in Bogota or Barranquilla and experience the difference of a positive, supportive work environment where you can truly belong. We're looking for passionate individuals who are hungry to learn and grow as a customer service representative. Here, you'll have the chance to make a real impact, collaborate with amazing colleagues, and be empowered to reach your full potential.