WHO WE ARE

People connect us,
purpose drives us
and values guide us

Happy customers aren’t born, they are made. And it starts with happy employees. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people everyday.

While that definitely keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a career full of purpose and potential, come on over. We love making new friends!

Our DNA

At TTEC, our purpose, vision, mission and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

We are guided
by these values

Lead every day

We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Do the right thing

We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Reach for amazing

We are innovators who make amazing things possible. We spark creativity and never accept "can't."

Seek first to understand

We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues.

Act as one

We’re stronger together — one company with one purpose and one team. We work together and have each others’ backs.

Live life passionately

We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.

See our values in action

You belong here! Over 58,000 different voices. And yet, we’re all one TTEC.

A diverse workforce helps us represent the communities we serve, fosters innovation and it's also the right thing to do! We support our employees through mentorship, open dialog, and opportunities for professional development.

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We value veterans, active military and their families – not only for their dedicated service to our country, but also for the exceptional qualities, skills and drive you bring to the team.

We are dedicated to hiring 1,000 veterans every year and have forged partnerships within the community to make this goal a reality.

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TTEC is committed to positively impacting the world and doing its part to protect the environment. Resource consumption management, recycling, and enabling employees to work remotely benefits the environment and our employees.

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At TTEC, giving back to communities where we live and work are a fundamental part of how we’re bringing humanity to business. In 2007, we created the TeleTech Community Foundation, which empowers our employees to support organizations and causes that are important to them.

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Hear what our team is saying