Driven by Purpose: How TTEC Foundation Made an Impact in 2025

Key Takeaways

• Discover how TTEC Foundation’s employee-led initiatives supported education, disaster relief, and community development in 2025.
• Learn how strategic nonprofit partnerships and dedicated employee volunteering programs amplified our global TTEC community impact.
• Find out how you can contribute to our ongoing mission of giving back and driving meaningful change in communities worldwide.

When you work at TTEC, you’re part of something bigger. Explore customer service careers that combine growth, opportunity, and real-world impact.

In 2025, the spirit of giving back at TTEC was stronger than ever. Through the TTEC Foundation, our employees, partners, and communities united to create a wave of positive change across the globe. It was a year defined by purpose-driven work, where every contribution, big or small, helped build a better future.

This year’s TTEC Foundation initiatives were a powerful reflection of our core values: compassion, inclusion, and a deep sense of social responsibility. From empowering students with educational resources to providing critical aid after natural disasters, we proved that when we work together, our collective impact is limitless. Let’s explore some of the incredible moments that made 2025 a landmark year for the TTEC Foundation.

Empowering the Next Generation Through Education

TTEC has always been among leading CX companies helping schools and nonprofit organizations. At TTEC Foundation, we believe education is the cornerstone of a thriving community, and it remains a primary focus of our initiatives. Our goal is to remove barriers to learning and create opportunities for students to reach their full potential.

In 2025, our employee-driven grants powered innovation and support at schools and educational nonprofits around the world.

Fueling Curiosity with Technology and Resources

In the Philippines, hundreds of computers and learning tools have made their way into public school classrooms, helping young learners build essential digital skills for the future.

Public schools, such as Kakawate Elementary School in Bulacan, Luac Elementary School in Pangasinan, and Maasin National Comprehensive High School in Iloilo have received funding and resources, which includes reading materials, classroom supplies, TV screens, electric fans, printers, air-conditioning units, fire extinguishers, and first aid equipment. These investments create safer, more supportive learning environments where students can focus, grow, and thrive.

Building Community With Big Brothers Big Sisters

In Houston, Texas, TTEC Foundation partnered with Big Brothers Big Sisters Lone Star, empowering more than 700 students for a successful school year. With the help of employee sponsor McKaya Anderson, the team distributed essential classroom supplies, connected students and their families to social service providers, and created a supportive environment that showed every child they are valued and not alone.

As the youth social services organization's  Program VP Brian Ervin shared, “This event is a celebration of what happens when a community shows up for its youth. It's about showing kids they're valued, supported, and not alone.”

Creating Safe Spaces for Growth

Children in foster care found a beacon of hope at the CASA Clubhouse in Southwest Missouri, where a TTEC Foundation grant funded new educational toys and restocked nutritious snacks and drinks. Serving roughly 150 children each month, the Clubhouse provides a place of healing, hope, and personal choice—from a Kid's Closet of belongings to the Regulation Station for calming snacks.

The program continues to fill essential gaps, foster positive family moments, and help break cycles of abuse and neglect.

Inspired by these stories of change? Start your own journey with TTEC and build a meaningful career rooted in purpose and community. Discover customer service jobs across the United States, Mexico, Greece, Poland, India, Philippines and more at TTECjobs.com.

Inspiring STEM Skills at the Oasis Center

Support for STEM education grew broader with the Oasis Center’s Bike Workshop in Nashville, Tennessee. Supported by TTEC Digital, the Oasis Center teaches youth to refurbish bicycles from frame to finish, building confidence and hands-on STEM skills in schools throughout the year.

Graduates not only learn safety and engineering fundamentals, but they also gain independence and some even land jobs in local bike shops. This program is free, culminating in a group bicycle ride, where learners get to apply their new skills and celebrate achievement.

Change starts with action. Get involved with TTEC Foundation and help us continue making a difference together.

Building Shelters of Hope in Mexico

In 2025, the TTEC Foundation brought to life a range of inspiring, employee-nominated projects. One standout story is the Hope Homes project in Hope Homes project in Puerto Escondido, Mexico. Supported by a passionate TTEC Digital employee sponsor, this initiative funded the purchase of a 2.4-acre plot of land in Puerto Escondido. This marks the beginning of a safe haven for at-risk and vulnerable children, where new dormitories, a community kitchen, and a secure learning environment will soon take shape.

Once complete, the Hope Homes facility will provide shelter, English education, healthy meals, and security to as many as 200 children—giving peace of mind to families and brighter prospects to the region’s youth.

Our TTEC employee sponsor, Chrystal Gildea, chose to support Hope Homes International because she believes in preventing real challenges children face today.

Scaling Impact Through Collective Volunteer Action

Beyond the initiatives TTEC employees lead year-round, our volunteers across the Philippines also host an annual simultaneous donation turnover event. On December 9, 2025, more than 500 employees across the country participated in the third annual TTEC Foundation donation drive across 14 different locations. Altogether, they volunteered their time, energy, and heart to create bigger meaningful change.

Employees spent the day with students, facilitating activities, playing games, assessing urgent needs, and building connections with schools and local communities. These efforts strengthened ties between employees and their neighborhoods, making a real difference both in and outside the workplace.

Want to be part of something bigger than yourself? Join TTEC Foundation and help create lasting impact in communities around the world.

Join Us in Making an Impact in 2026 and Beyond

From donating to schools and empowering students to delivering beneficial support to communities, TTEC Foundation's achievements of 2025 are a testament to what we can accomplish when we unite with a shared purpose. As we look to the future, we are more committed than ever to building stronger, more compassionate communities.

At TTEC, our people are our power. Through the TTEC Foundation, employees lead volunteer initiatives that bring hope, support, and opportunity to communities everywhere. Join us and turn work into impact. Explore careers at TTEC today.

At TTEC, community impact and career growth go hand in hand. Discover customer service representative jobs where you can work with purpose and unlock educational opportunities for communities globally.

Whether you are an employee, a partner, or a friend of TTEC, there is a place for you in this journey. We invite you to learn more about our work and discover how you can get involved in our upcoming initiatives. Together, we can continue to create a ripple effect of positive change.

Every act of service creates ripple effects of change. Join TTEC Foundation and be part of a global movement giving back.

Frequently Asked Questions (FAQ)

How does the TTEC Foundation decide which projects to support?

The TTEC Foundation operates on an employee-driven model. Any TTEC employee can nominate a school or an education-related nonprofit in their community for a grant. This approach ensures our support is directed to causes that are personally meaningful to our team and addresses genuine needs within their local communities.

What are the main focus areas for TTEC’s social impact initiatives?

Our primary focus is transforming the educational experience for students in need. This includes providing tangible resources like books and technology, funding infrastructure projects like new classrooms, and supporting experiential learning opportunities. We also have a strong commitment to disaster relief and are expanding to support other community-based organizations.

How can I get involved with TTEC Foundation initiatives?

If you are a TTEC employee, you can nominate an organization for a grant or participate in our employee volunteering programs. For our community partners and the public, we encourage you to connect with our local offices to learn about upcoming events and collaboration opportunities. Everyone is invited to be part of our mission.