We’re a certified Great Place to Work® in Africa, Asia, Europe, Latin America, and the United States
What makes a great place to work? Is it the shared purpose, the people, the growth…the fun? We believe in fostering a work environment where everyone belongs and have the tools, resources, and opportunities to do their best work. We’re honored to share – our employees think so too!
Congratulations to Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Ireland, Mexico, Philippines, Poland, United Kingdom, and the United States.
TTEC Wins 5 Stevie Awards with AI-Driven Innovations in Customer Experience and Sales
TTEC named one of the Philippines' Best Workplaces™ in 2025
We are proud to announce that TTEC has been recognized as one of the Best Workplaces™ for Women™ Hellas 2025 in 250-999 employees category!
We're #9 on the 20 Best Outsourcing/Offshoring Companies to Work For As Rated by the Women Who Work There (January 2025)
TTEC Named on INHERSIGHT's Best Outsourcing/Offshoring Companies (January - November 2024)
TTEC Named on INHERSIGHT's Best Corporate Companies
(November 2024)
TTEC Poland Wins Three Awards at Inspiring Workplaces Ceremony
• Top 25 Inspiring Workplaces EMEA 2024
• Inspiring Workplaces EMEA - Leadership
• Inspiring Workplaces EMEA - Experience
Ebony Langston has been named to COLOR Magazine's Powerlist for Top Chief Diversity Officer
Keneth Umlauf has been named an Inspiring Leader in 2024 at The Inspiring Workplaces Group
Highly commended for Best Multilingual Customer Service (Poland) at the 2024 European Contact Centre & Customer Service Awards
Highly commended for Most Effective Learning & Development Programme at the 2024 European Contact Centre & Customer Service Awards
Silver winner for Best Multilingual Customer Service (Greece) at the 2024 European Contact Centre & Customer Service Awards
Silver winner for Best Employee Experience (Outsourcer) at the 2024 European Contact Centre & Customer Service Awards
Silver winner for Most Effective Sales Approach at the 2024 European Contact Centre & Customer Service Awards
Gold winner for Outsourced Contact Centre of the Year at the 2024 European Contact Centre & Customer Service Awards
TTEC Earns Silver Certification in MLT's Black Equity Program for 2024
TTEC Poland was recognized by the OnCon Icon Top 100 Awards as one of the Top 10 Operations Teams of the Year
Marina Boteva is the 2024 Gold winner in the categories 'Leader of the Year' and 'Manager of the Year' at the CareerShow Awards!
TTEC Philippines earns the #1 spot for the ERE Candidate Experience (CandE) Benchmark Research Program in APAC for the second year in a row
TTEC named one of UK’s Best Workplaces in Consulting & Professional Services™ 2024
TTEC Philippines celebrates the Talent Acquisition team for their Gold in Excellence in Talent Acquisition
TTEC Philippines celebrates the Talent Acquisition team for their Silver in Excellence in In-House Talent Pipeline Strategy
TTEC Philippines is honored with back to back recognition on the HR Asia's Best Companies to Work for in Asia 2024 list
Our TTEC Poland Türkiye team won GOLD at the Türkiye Customer Experience Awards in Istanbul for Best Employee-Driven CX
TTEC named a UK’s Best Workplaces™ for WomenThe 2024 UK’s Best Workplaces for Women™ List is made up of employers whose people have told Great Place To Work® UK they work for a place that is inclusive and equitable for all.
TTEC takes home Gold Stevie® Award for thought leadership driven by innovations in AI-enhanced customer experience
TTEC named one of Ireland’s Best Workplaces for Development™ 2024
TTEC named one of UK’s Best Workplaces for Development™ 2024
The OnCon Icon Top 100 Awards recognized Vicki Steere, Executive Director, Global Talent Acquisition Marketing, once again as a winner for the Top 50 Talent Acquisition Professional Award for the second year in a row presented by OnConferences.
TTEC Poland wins 2 Gold at the Gulf Customer Experience Awards.CX Team of the Year and Customers at the Heart of Everything
TTEC's Talent Attraction team earns recognition in this year's Rally® Awards.Best use of organic social media in recruitment marketing
TTEC's Talent Attraction team earns recognition in this year's Rally® Awards.Best Talent E-Newsletter
TTEC Mexico is recognized for the 6th year in a row as a Best Workplace in the BPO Industry by Computrabajo
TTEC Poland wins 2 Silver Awards at the Türkiye Customer Experience Awards 2023
European Contact Centre & Customer Service Awards.Gold for: Most Effective Learning & Development Programme
European Contact Centre & Customer Service AwardsSilver for: Best Multilingual Customer Service
European Contact Centre & Customer Service AwardsBronze for: Outsourced Contact Centre of the Year
European Contact Centre & Customer Service AwardsHighly Commended: Best Employee Experience
International Business Excellence AwardsGold for: Best Company to Work For the continuous focus on employee experience and supporting our employees through crises (Covid, Russo-Ukrainian War, Wildfires in Türkiye, etc.)
TTEC earns the HRO Association Award for: Diversity, Equity, and Inclusion (DEI) Excellence (EMEA)
TTEC Philippines earns the #1 spot for the Talent Board Candidate Experience (CandE) Benchmark Research Program in APAC.
TTEC Philippines earns a spot on the HR Asia Best Companies to Work for in Asia in 2023
TTEC Named #7 on INHERSIGHT's Best Outsourcing/Offshoring Companies to Work For As Rated by the Women Who Work There (Sept 23)
TTEC named to Comparably's annual Best Companies for Career Growth large companie's list derived from millions of ratings from employees
TTEC Once Again Named to Virtual Vocations' Top 25 Employer Partners for Remote Work in 2023
TTEC has been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
The OnCon Icon Top 100 Awards recognized Vicki Steere, Executive Director, Global Talent Acquisition Marketing, as a winner for the Top 50 Talent Acquisition Professional Award presented by OnConferences.
TTEC Canada Certified as 'Great Place to Work®' for the Third Year in a row. Award measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2023 TTEC ranks high among companies hiring remote workers for the 9th consecutive year.
TTEC Krakow is recognized as a Best Company to Work For for the International Business Excellence Awards (IXBA).
TTEC Mexico is recognized for the 5th year in a row as a Best Workplace in the BPO Industry by CompuTrabajo
TTEC's Philippines team earns the HRO Association Award for the Best in Class: Candidate Experience/Company Reputation and HR Leadership Award for the APAC region.
TTEC EMEA's Human Capital team earns the HRO Association Award for the Diversity, Equity, and Inclusion (DEI) Excellence category.
TTEC Philippines ranked #2 out of 27 APAC companies in Talent Board's Candidate Experience Awards
TTEC Canada Certified as ‘Great Place to Work®’ Award measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.
TTEC Philippines is recognized as a Disability-Inclusive Workplace Awardee from the National Council on Disability Affairs
RippleMatch names TTEC’s Leadership Development Internship Program in the 2022 Campus Forward Awards
TTEC Named to #5 on INHERSIGHT's Outsourcing/Offshoring Companies to Work For As Rated by the Women Who Work There (December 2022)
TTEC Wins Stevie® Award for Achievement in Diversity and Inclusion
TTEC EMEA earned three awards at the 2022 European Contact Centre & Customer Service Awards (ECCCSA)
TTEC EMEA
Bronze: Great Place to Work (Large)
Bronze: Best Approach to Diversity and Inclusion
Finalist: Best Supporting Team Customer
TTEC Poland
Gold: Best Multilingual Contact Centre Poland
Finalist: Best Outsourced Contact Centre
Finalist: Best Crisis Management Approach
TTEC Wins Gold Stevie® Award for Best Use of Technology in Sales Award recognizes innovative utilization of speech analytics technology.
"Best Place to Work for Disability Inclusion" list by the Disability Equality Index (DEI)
TTEC Wins 3 Silver Stevie® Awards in 2022 Awards include Woman of the Year in Customer Service, Sales Operations Professional of the Year, and Contact Center or Customer Service Outsourcing Provider of the Year.
TTEC Earns Silver Award from the European Customer Experience Awards TTEC Krakow was recognized for the category Employee Experience in Crisis.
TTEC Wins 2 Bronze Stevie® Awards in 2022 Awards include Woman of the Year in Sales and Sales Outsourcing Provider of the Year.
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2022 TTEC ranks high among companies hiring remote workers for 8th consecutive year.
TTEC Wins Second Place in Best Use of Organic Social Media in Recruitment Marketing
TTEC Named on Best Companies lists As Rated by the Women Who Work There (January - Sept 2022)
TTEC Once Again Named to Virtual Vocations' Top 25 Employer Partners for Remote Work in 2022
CompuTrabajo Names TTEC one of the best companies to work for in Mexico
TTEC Awarded for Small Early Career Programs Developing future leaders in the business world is both the right thing to do and it taps into a new talent pool of college students for our organization.
Ken Tuchman named on the Titan 100 ListThe Colorado Titan 100 program recognizes the area's most accomplished business leaders in their industry using criteria that includes demonstrating exceptional leadership, vision and passion.
TeleTech Selected as Recruitment Team of the Year by the HRO Today Association for the APAC Region The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement.
TeleTech Recognized as a Kincentric Best Employer in the Philippines Best Employer Award recognizes top workplaces in the Philippines
TeleTech Ranked #6 on Talent Board's Candidate Experience Benchmark Research Program Recognized 2 years in a row as a member of the Global Talent Board Candidate Experience Awards Benchmark Class of 2021 for meeting the high standards of candidate experience excellence
The Customer Centricity World Series Awards TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021
TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal Honor reflects Venkataramani's leadership in transitioning 43,000 employees across the globe to work-from-home environments in less than three weeks due to pandemic
TTEC Named as one of The 50 Best Places to Work As Rated by the Women Who Work There (November 2021) InHerSight’s list of the 50 best companies to work for is created from millions of anonymous employer ratings and reviews by working women.
TTEC Wins Australia Contact Center Award for “Operations People Capability” This category recognises excellence in operational performance demonstrated across one of 3 core functions, including Workforce Optimisation, Performance and People Capability. People Capability includes L&D, Leadership Practices, Succession Planning and Employee Engagement.
CompuTrabajo Names TTEC one of the best companies to work for in Mexico TTEC ranked the number one company to work for in the telemarketing and BPO sector.
TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021 TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform
TTEC Awarded with Five Stevie® Awards for Sales and Customer Service Awards recognize customer experience excellence including women of the year in customer service and sales.
TTEC Canada Certified as ‘Great Place to Work®’ Award measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.
TTEC Named No. 2 on FlexJobs' 'Top 100 Company to Watch for Remote Jobs in 2021' List TTEC jumped from No. 13 last year by leading the market shift to virtual contact centers with its innovative Humanify® Cloud @home platform.
European Contact Centre and Customer Service Awards TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)
TTEC Named a winner of the 2020 Global Candidate Experience (CandE) Awards 61 companies will be recognized for candidate experience excellence this year at the CandE Awards Virtual Conference.
TTEC Wins Asia-Pacific Grand Stevie Award For CultureCX Innovation In The Philippines TTEC honoured with the highest-scoring workplace excellence entry in the Philippines for Innovative Use of Technology in Human Resources.
TTEC Named a 2020 Best Company for Diversity Second Year in a Row by Comparably Award based on sentiment ratings provided by TTEC employees.
TTEC Wins Gold Stevie® Award For Innovative Use Of Technology In Human Resources, Plus Two Silvers For CX Excellence Awards recognise sales and customer service excellence across Asia-Pacific.
Crown Commercial Services G-Cloud 12 TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework.
TTEC Named a Top 25 Employer Partner for Remote Work in 2020 by Virtual Vocations Company is named #13 on the inaugural list of work-from-home employers.
European Customer Centricity Awards TTEC was named "Best Contact Centre" and "Best Employee Empowerment" by the European Customer Centricity Awards
TTEC Wins Silver Stevie® Awards for Great Employers Awards recognize company and HR team response to COVID-19.
European Customer Centricity Awards TTEC in EMEA was also highly commended for its "Business Change/Transformation" for its Culture CX employee engagement initiative
TTEC Named to Top 25 List of Best Companies for Professional Development by Comparably Award derived from sentiment ratings provided by TTEC employees.
UK National Contact Centre Awards TTEC won the Most Effective Employee Engagement Programme Award at the 2020 UK National Contact Centre Awards. TTEC was also a finalist for two other categories. The virtual awards ceremony took place on 21 September.
TTEC Named one of the Best Places to Work by In Her Sight
TTEC's AI-powered Learning Solution Wins Disruptive Technology of the Year Award CCW Excellence Award recognizes TTEC's innovative RealPlay™ technology solutions
TTEC Wins Gold Stevie® Award For Technology In Sales, Plus Five Others In Multiple Categories Awards recognize sales and customer service excellence, including two women of the year
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020 Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers
European Customer Centricity Awards TTEC was announced as a Finalist for the European Customer Centricity Awards. The virtual awards ceremony will take place on 22 September.
TTEC Awarded Spark of Change Award by Ultimate Medical Academy Award for being true supporters of UMA graduates and changed the highest number of lives in the 2018 calendar year.
CRM Magazine Names 2019 Customer Service Leaders TTEC has been named a 2019 CRM Service Leader for Contact Center Outsourcing.
TTEC Named to the Best Company for Diversity 2019 List by Comparably Award derived from sentiment ratings provided by TTEC employees
CX Leader TTEC Named as a 2019 Training Outsourcing Watchlist Company TTEC was named to Training Industry, Inc.'s 2019 "Training Outsourcing Companies Watch List” for the third year in a row.
TTEC wins 2019 LearningElite Silver Award TTEC was recognized by Chief Learning Officer with a LearningElite Silver Award.
TeleTech Recognized as a Kincentric Best Employer for the Second Consecutive Year in the Philippines Best Employer Award recognizes top workplaces in the Philippines
TTEC named Best Training and Development Program winner in the 2019 Customer Contact Week Excellence Awards TTEC was named Best Training and Development Program in the 2019 Customer Contact Week Excellence Awards held on the Gold Coast.
TTEC win 2 top awards as they are named “Outsourced Contact Centre of the Year” and “Best Pan-European Contact Centre of the Year” silver award at the 2019 European Contact Centre & Customer Service Awards (ECCCSAs)
TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019 Company marks fifth year in the Top 10 of the annual list which recognizes companies for hiring remote workers
TTEC Wins Gold Award for Leadership Development by Brandon Hall Group The company was recognized for its commitment to engage and empower employees through digital and collaborative learning
TTEC Wins Six Stevie® Awards, Recognized for Customer Experience Excellence in Multiple Categories Company takes home recognition for solutions including consulting, technology, care and growth services
TTEC Wins Best pan-European Contact Center award at the European Contact Center & Customer Service Awards (ECCCSA) 2018 CX transformation leader recognized for European program success in Best pan-European Contact Center
Customer Experience Leader TTEC Recognized by Global Sourcing Association (UK) for Best Nearshore Team Company also honored as Top Performer in Strategic Sourcing
CX Leader TTEC Wins UK Top Employer of the Year Award for the Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018 Recognition of delivering optimum performance through continuous improvement in people practice
Best People and Culture to Drive CX Award Goes to TTEC Company recognised as leader in employees and culture to drive customer experience in the Asia Pacific region
TTEC Earns Three Chief Learning Officer Learning In Practice Awards Company recognized for demonstrating excellence in design and delivery of learning programs
CX Leader TTEC Receives North America Cloud Partner of the Year Award from Verint Verint recognized TTEC as North America Cloud Partner of the Year due to the company’s achievements in customer engagement, and collaborative approaches in helping organizations achieve business goals, revenue objectives and growth.
TTEC in EMEA highly commended for two UK 2018 CCF Awards CX leader recognized for UK program success in Employee Engagement Strategy of the Year and Outsourcing Partnership of the Year
Customer Experience Leader TTEC Receives Customer Care Partner of the Year Award from Cisco Cisco names TTEC as Customer Care Partner of the Year for the US, in recognition of the company’s ability to support customers with both cloud and premise-based solutions.
TTEC Wins Five Awards for Cisco Partnership Company recognized as Contact Center Partner of the Year for Overall Revenue and Cloud Contact Center Partner of the Year
CX Leader TTEC Named as a 2018 Training Outsourcing Watchlist Company TTEC was named to Training Industry, Inc.'s 2018 "Training Outsourcing Companies Watch List” for the second year in a row.
TTEC Named Service Excellence Company of the Year in Asia CEO Awards TTEC wins Service Excellence Company of the Year and earns further finalist recognition at prestigious awards
TTEC Named to IAOP Global Outsourcing 100 List of World's Best Service Providers TTEC has recently been named to the IAOP 2018 Global Outsourcing List of World's Best Service Providers. The Global Outsourcing 100, now in its twelfth year, recognizes the world's best outsourcing service providers.
TeleTech (TTEC) Recognized as Aon Best Employer 2018 in the Philippines Aon Best Employers program is evaluated by employee opinions, people practices and senior leadership in four select criteria
CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence TTEC earned a total of nine Stevie® awards during the 12th annual Stevie Awards for Sales and Customer Service program, including Gold Stevies for Contact Center or Customer Service Outsourcing Provider of the Year and Customer Service or Call Center Consulting Practice of the Year.
TTEC Wins Brandon Hall Group Silver Award for Best Unique or Innovative Learning Program Company recognized alongside learning management system partner, Litmos, for innovations in its leadership career development program
TTEC Named a Champion in Frost IQ: Australian Contact Center Outsourcing Market Industry analyst report recognizes TTEC’s strong geographic footprint and well-established delivery operations in the Asia Pacific region, along with global customer experience capabilities
CX Innovator TTEC Selected as Finalist for Best of Enterprise Connect 2018 HumanifyTM Digital Worker Factory selected as a finalist for the Best of Enterprise Connect 2018.
TTEC Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing Service Providers Industry analyst firm, Everest Group, recognizes TTEC as a Leader for Contact Center Outsourcing, citing the company’s strong growth in 2017, its suite of advanced analytics solutions and its diversified portfolio of clients across industry verticals.
Customer Experience Innovator TTEC Named a Top 100 Company to Watch for Remote Jobs in 2018 TTEC named to FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs in 2018, ranking high on the list for the fourth consecutive year.
TeleTech Named to List of Colorado's Top 100 Digital Tech Companies 2017
TeleTech is one of the Top 10 companies named to Colorado's Top 100 Digital Tech Companies by Built In Colorado.
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TeleTech Named to Best Companies for Diversity and Team Culture 2017 Lists
TeleTech has been named to Comparably's Best Companies for Diversity and Best Team Culture lists for 2017.
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Consolidated Communications and TeleTech Win Brandon Hall Group Silver Award for Best Results of a Learning Program
TeleTech was recognized with a Brandon Hall Group Silver Award for Excellence for "Best Results of a Learning Program" along with their client, FairPoint Communications, a Consolidated Communications company.
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TeleTech Recognized as Leading Cisco Partner for Third Time in Past Four Years
TeleTech was recognized at the Cisco Americas Customer Care Sales Summit for distinguished achievement in three categories: Central Region Partner of the Year, Americas Cloud Contact Center Partner of the Year and Top Competitive Takeout of FY17.
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CCW Excellence Award for Best Training and Development Program Goes to TeleTech
The CCW Excellence Award for Best Training and Development Program was presented to TeleTech during the 18th Annual Call Center Week Conference and Expo. The 2017 CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and Customer Experience (CX) performance. The awards are dedicated to recognizing world-class innovation, creativity and execution across the full spectrum of contact center functions.
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Rising Star 2017 Award Recognition Goes to TeleTech
TeleTech today announced that the company is the recipient of Verint's 2017 North America Rising Star award as part of the Verint Americas Partner Awards Program.
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2017 Overall Best Customer Experience Organization Award Goes to TeleTech
TeleTech has recently been named as the 2017 Overall Best Customer Experience Organization in the Asia Pacific region.
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TeleTech Named to Training Industry, Inc.’s 2017 “Training Outsourcing Companies Watch List”
Training Industry, Inc.'s 2017 "Training Outsourcing Companies Watch List” includes TeleTech. Training Industry produces the list annually as part of its mission to continually monitor the training marketplace for the best providers of training services and technologies.
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TeleTech Named to IAOP 2017 Global Outsourcing 100 List of World’s Best Service Providers
TeleTech has recently been named to the IAOP 2017 Global Outsourcing List of World's Best Service Providers. The Global Outsourcing 100, now in its twelfth year, recognizes the world's best outsourcing service providers.
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American Diabetes Association® Designates TeleTech as Health Champion
TeleTech has achieved the Health Champion Designation from the American Diabetes Association. This designation recognizes companies and organizations that inspire and encourage organizational well-being and is part of the Association's Wellness Lives HereTM initiative.
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TeleTech Positioned as a Leader in Gartner's Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Gartner has positioned TeleTech as a Leader in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide for the seventh consecutive time. The report, by TJ Singh, Misako Sawai and Brian Manusama, was published on March 22, 2017.
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TeleTech Recognized with Three 2017 Stevie® Awards for Sales and Customer Service
TeleTech Customer Growth Services received three Stevie® Awards in the 11th annual Stevie® Awards for Sales and Customer Service. The company was recognized for Telesales Team of the Year, Sales Outsourcing Provider of the Year and Sales Growth Achievement of the Year. The Stevie® Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.
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TeleTech Named Gold Winner by Best in Biz Awards
TeleTech has recently been named a Gold winner in the Best New Product Feature of the Year in Best in Biz Awards, the only independent business awards program judged by members of the press and industry analysts. The growth services division of TeleTech, was recognized for its AQ360SM solution, a closed-loop digital marketing and sales ecosystem which enables a real-time, 360-degree view of a customer's online journey.
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TeleTech Named to FlexJobs’ Top 100 Companies to Watch for Remote Jobs in 2017
TeleTech has been named to FlexJobs' annual list of the 100 Top Companies to Watch for Telecommuting and Remote Jobs. TeleTech is ranked number four out of the 100 companies that had the highest number of telecommuting job openings on the FlexJobs site in 2016.
TeleTech Honored with Nine 2016 Stevie Awards for Sales & Customer Service
TeleTech was recognized with nine Steve Awards in the tenth annual Stevie Awards for Sales & Customer Service including 2 Gold, 4 Silver and 3 Bronze awards. Revana was awarded two Gold Stevies for New Marketing Solution and the Sales Operations Team of the Year. Additionally, Sofica and Revana both received Silver and Bronze awards.
TeleTech Named to Top 100 Companies for Telecommuting Jobs List by FlexJobs
TeleTech was ranked number 2 among the top 100 companies hiring telecommuters in 2016 by FlexJobs.
TeleTech Achieved Leader Position in Gartner’s Magic Quadrant for Customer Management Contact Center BPO
TeleTech has attained placement in the leader’s quadrant of the Garner Magic Quadrant for the sixth consecutive year.
eLoyalty Recognized as a Major Player in 2016 IDC MarketScape
eLoyalty, part of TeleTech Technology, has been named a major player in the IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment.
TeleTech Ranked #2 on Built in Colorado Top 100 Digital Companies List
Built in Colorado placed TeleTech second on its list of the Top 100 Digital Companies in Colorado for 2015. This list ranks digital tech employers based on local employee count and demonstrates the growth the tech industry has witnessed in the past year.
Cisco Names eLoyalty Cloud Contact Partner of the Year for Second Consecutive Year
eLoyalty was recognized by Cisco as their Cloud Contact Center Partner of the Year, Americas for the second year in a row. eLoyalty was also named Contact Center Partner of the Year in the East and West regions at the 2015 Cisco Americas Customer Collaboration Summit in New Orleans.
TeleTech Honored by Colorado Women’s Chamber of Commerce
The Colorado Women’s Chamber of Commerce recognized TeleTech for being a leader in pay equity, job creation and advancement of women at the organization’s “Champions of Change: Advocates Turning the Tide” event.
TeleTech Wins Gold Medal from Chief Learning Officer Magazine
TeleTech was honored with a 2015 Learning In Practice Award by Chief Learning Officer magazine. TeleTech was awarded a Gold Strategy Medal based on its Global Leadership Development structure redesign and new strategy that allowed the opportunity to launch two programs targeted at employee development.
IDC Recognizes TeleTech as a Top Global Provider of Financial Services Technology
TeleTech was included on the 2015 IDC Financial Insights FinTech Rankings Top 25 Enterprise Companies. The elite list features enterprise companies serving multiple industries that derive less than one-third of their revenues from financial institutions.
TeleTech Achieves Leader Position in Everest Group’s CCO Peak Matrix
Everest Group positioned TeleTech as a Leader in the Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK MatrixTM Assessment 2015. The Everest Group PEAK Matrix report examined the global CCO service provider landscape and its impact on the CCO market.
Revana Digital Named Winner of Google Partners All-Star Award
A key part of TeleTech Growth Services, Revana Digital was named a 2015 Google Partners All-Star, competing among thousands of leading agencies from around the world. All-Stars were selected for achievement in meeting specific pay-per-click goals and helping their small business customers grow through Google advertising and development utilizing search engine marketing.
TeleTech Recognized by Content Marketing Institute for “The Technology of Us”
TeleTech named the winner of a 2015 Content Marketing Award by the Content Marketing Institute in the category of Best Corporate Book. The award recognizes the company's latest thought leadership, "The Technology of Us," a collection of essays and interviews with leading authors and thinkers about technology's potential to reshape business.
2015 Colorado Business Marketing Association Gold Key Awards
TeleTech received a 2015 Gold Key award from the Colorado Chapter of the Business Marketing Association (BMA) for the redesign of its corporate website. TeleTech rebuilt the site in 2014 to leverage and showcase its new positioning as an end-to-end partner for customer experience transformation.
Top 100 Company for Remote Jobs in 2015 by FlexJobs
TeleTech was named to FlexJobs’ annual list of the top 100 companies to watch for telecommuting and remote jobs in 2015, based on analysis of over 30,000 companies and their job posting activity during the last year.
eLoyalty Selected for CIO Review Top 20 List
CIO Review selected eLoyalty for its 20 Most Promising Contact Center Technology Solutions list. This recognition was based on evaluation of eLoyalty’s capabilities in providing business transformational solutions, assisting its clients to completely revolutionize the customer experience.
TeleTech Wins Silver Stevie® in Asia-Pacific Stevie Awards
TeleTech was named the winner of a Silver Stevie® in the second annual Asia-Pacific Stevie Awards. Now part of TeleTech Consulting, rogenSi won the Silver Stevie in the International Communications category for a new induction program developed for the New South Wales Department of Premier and Cabinet.
TeleTech Wins Seven 2015 Stevie® Awards for Sales & Customer Service
TeleTech was honored with seven Stevie® Awards in the ninth Annual Stevie Awards for Sales & Customer Service including 2 Gold, 2 Silver and 3 Bronze awards. Revana received a Gold Stevie for Sales Growth Achievement of the Year and a Silver Stevie as Sales Outsourcing Provider of the Year, Sofica received a Gold Stevie for National Sales Team of the Year, and rogenSi received a Silver Stevie for Sales Training or Coaching Program of the Year.
2015 IAOP Global Outsourcing 100 List
TeleTech was named to the International Association of Outsourcing Professionals® (IAOP) 2015 Global Outsourcing 100® List for the seventh year in a row. The Global Outsourcing 100 recognizes the world’s best outsourcing service providers.
2014 Avaya Connect Partner of the Year
TeleTech was honored as the 2014 Avaya Connect Partner of the Year for Services Innovation in the U.S. The award recognizes TeleTech for leading the way in delivering partner-hosted Avaya Cloud Engagement Solutions and focus on customer experience management.
eLoyalty Selected for CIO Review Top 20 List
CIO Review selected eLoyalty for its 20 Most Promising Contact Center Technology Solutions list. This recognition was based on evaluation of eLoyalty’s capabilities in providing business transformational solutions, assisting its clients to completely revolutionize the customer experience.
2014 Product Line Strategy Leadership Award
TeleTech was recognized by Frost & Sullivan with the 2014 Product Line Strategy Leadership Award in Contact Center Outsourcing. Frost & Sullivan’s independent analysis of the contact center outsourcing market concluded that TeleTech delivers a holistic and integrated customer-centric set of solutions that spans the entire customer lifecycle.
2014 Best Competitive Contact Center Win
eLoyalty was recognized as Best Competitive Contact Center Win during the Cisco Americas Customer Collaboration Sales Summit for providing omnichannel support, seamless integration of a legacy CRM system and 360 degree view of customer history to a large payroll processing company.
2014 Cloud Contact Center Partner of the Year
eLoyalty was recognized as Cloud Contact Center Partner of the Year during the Cisco Americas Customer Collaboration Sales Summit for driving more revenue for Cisco than any other U.S. partner and creating unique customer experiences.
2014 Gold Stevie Award® Winner
Revana Growth Services recognized as Sales Outsourcing Provider of the Year for adding a technology-fueled customer-centric focus to sales and marketing programs that proves to be the secret sauce to increase customer value, quality of service and revenue.
2014 Silver Stevie Award® Winners
Revana Growth Services recognized for Online Sales Team of the Year. Google’s customer-centric focus to online advertising sales and marketing creates a new approach for customer acquisition and on-boarding programs. Revana Growth Services recognized for Telesales Team of the Year. Leading wireless company reveals a new way to sell technically complex products to improve customer engagement.
eLoyalty Recognized by Cisco for Excellence in Customer Satisfaction in the United States
Customer Technology Services received the Customer Satisfaction Excellence Gold Star from Cisco for seventh year in a row. This designation recognizes eLoyalty for delivering outstanding customer service to customers in the United States.