Diversity, Equity & Inclusion
No matter what makes you - you,
we value it!
"AT TTEC, ALL PEOPLE ARE
EQUAL, MOMENTS ARE SHARED, DIFFERENCES ARE VALUED AND DISCUSSION IS
ENCOURAGED."
- Ken Tuchman, CEO
Embracing Diversity
We consider our differences as one of our greatest strengths because it enables us to see many perspectives. And with 3.5 million customer interactions a day and a team of over 60,000 globally, we need to build a company that reflects that diversity.
Inspiring Growth
We know knowledge is power! Our educational program supports our overall company strategy to strengthen diversity and improve inclusiveness in all segments of TTEC. Bring your curious nature, desire to learn and we’ll unlock courses on topics like unconscious bias, cultural sensitivity, and values-based people management.
Nurturing Inclusiveness
60,000 different experiences, 60,000 different voices. And yet, we’re one TTEC.
Your voice is heard here. Whether you become a member of an Employee Resource Group, join the Mentorship program or respond to our surveys, we foster open dialogues so you can be a part of making meaningful and lasting change happen.
A culture of inclusion for all
TTEC Diversity Council
Comprised of employees from diverse backgrounds, our Diversity Council focuses on organizational change and advancing our Diversity, Equity & Inclusion (DE&I) priorities by:
- Identifying best diversity, equity, and inclusion practices
- Guiding senior leadership on culture, climate, equity, and inclusion in our workplace
- Conducting self-assessments of committee effectiveness
A melting pot of awesomeness
We’re aware that inclusion doesn’t just happen organically – we need to make it happen! That’s why we’re not only amplifying local inclusiveness groups our employees have created around the world, but also creating centralized groups to support our diverse employees, ensuring there’s mentorship, open dialog, and opportunities for professional development.
Supporting Employee Resource Groups
Our employee-established ERGs are dedicated to uplifting marginalized and
underrepresented
voices by supporting career development througt peer mentorship and honest
discussions.
Champions of Color
Champions of Color was created to promote a safe, collaborative and supportive environment for employees who identify as Black, African American, or of African descent.
MINDS
A diverse group of TTEC employees that want to highlight the strengths of neurodiversity and foster an inclusive environment by raising awareness, fostering acceptance, and showcasing the talents of neurodiverse individuals.
Prism
We work to promote a safe and inclusive environment for LGBTQIA+ employees and cultivate awareness and sensitivity across every level of our global organization.
Women in Leadership
Women in Leadership (WIL) brings together a diverse group of women & allies from across TTEC who are inspired and empowered to realize their individual potential, enhance their career experiences, and to create opportunities for our next generation of women leaders.
TTEC welcomes Me!
There's diversity. And then there's inclusion. We foster an inclusive culture where YOU are welcome to be well... YOU. So, join our team and bring your authentic self to work at TTEC.
Meet a few of our team members as they share what they experienced before joining the team. And how they are now encouraged to be themselves as a part of our global family at TTEC.
It’s what happens because
we
do the right thing
Who doesn’t love to celebrate awards? We’re honored to receive recognition for all the amazing work our team does day in and day out all over the world to create a place where everyone experiences belonging.
We're committed to serving our communities and partnering with amazing organizations
