Top Mohali Call Center Jobs: Salary & Vacancies

Key Takeaways

• Mohali’s booming BPO scene, affordable living, and modern workspaces make it a top destination for launching a call center career.
• Top call center jobs in Mohali include customer support, tech support, chat support, collections, and outbound sales.
• Basic skills, strong communication, and a positive attitude matter more than years of experience—willingness to learn is key.
• Polish your resume, prepare well, and show up with confidence—companies want real people with heart and hustle.
• TTEC Mohali is hiring for call center roles! With strong growth opportunities, mentorship, and a supportive culture, now’s the perfect time to apply and grow your career.

The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.

Why Mohali is a Hotspot for Call Center Careers

Did you know that Mohali isn’t just growing, it’s thriving with call center jobs? With international brands, tech giants, and customer service hubs setting up shop here, the city is bursting with opportunities.

What makes Mohali stand out?

• Rapid BPO expansion: India's BPO market is expected to reach ₹7.75 billion in revenue in 2025.
• Massive national growth: India's BPO sector was worth USD 49.87 billion in 2025 and is projected to reach USD 139.35 billion by 2033, with a CAGR of 12.64%.
• Modern infrastructure and safety: Mohali’s planned industrial and IT zones offer safe offices, reliable transport, and wellness support. This is exactly the kind of environment where you can grow with confidence.

If you’ve got communication skills, a positive attitude, and the drive to learn, Mohali’s call center industry is ready for you.

Top Call Center Jobs in Mohali

1. Customer Support Representative

If helping people comes naturally to you, this is where you’ll shine. As a customer support rep, you’ll assist customers over phone or chat, solve issues, and brighten their day.

• Average Salary: ₹3,25,025 per year
• Vacancies: Strong demand across telecom, e-commerce, banking
• Why It’s Awesome: Builds confidence, boosts patience, and refines communication

From associate recruiter assistant to customer service representative, check out all the call center jobs that are available at TTEC Mohali. 

2. Technical Support Specialist

Got a bit of tech know‑how? This role lets you support users through software or hardware queries, even without coding skills.

• Average Salary: ₹3,22,128 per year
• Vacancies: Growing in IT, SaaS, and electronics firms
• Why It’s Awesome: Hands-on learning + a launchpad for tech or leadership roles

3. Chat Support Executive

Prefer typing over talking? Chat support is your stage, where you’ll help customers via text and make things run smoothly behind the scenes.

• Average Salary:₹2,64,000–₹2,76,000 per year
• Vacancies: High in e-commerce, online education, digital health
• Why It’s Awesome: Structured, calm, and perfect for detail-oriented and fast typists

4. Collections Executive

You'll use friendly persuasion to help customers make payments and meet targets, all while refining negotiation and resilience.

• Average Salary: ₹2,50,000/per year
• Vacancies: Found across finance, insurance, credit agencies
• Why It’s Awesome: Builds grit, communication chops, and bonus-earning potential

5. Outbound Call Center Representative

Love the thrill of making connections? Outbound call center representative is the role for you. You’ll need to reach out to leads, introduce solutions, and close deals.

• Average Salary: ₹1,80,000 per year
• Vacancies: In high demand in real estate, SaaS, and tech products
• Why It’s Awesome: Rewarding earnings, rapid skill growth, and daily motivation

*Salary estimates in this article are based on publicly available data at the time of writing and may not reflect official TTEC compensation. Refer to TTEC’s official job postings for the most accurate and up-to-date salary details.

What Companies Are Looking For

You don’t need years of experience to land a great call center job in Mohali. Most employers are looking for:

• Good spoken and written English
• Basic computer skills
• A learning mindset and team spirit
• Willingness to work flexible or night shifts (extra points if you can!)

How to Land That Call Center Job in Mohali

Ready to take the leap? Let’s break it down into super simple steps:

1. Search and Apply – Check career pages of major companies like TTEC and job portals.
   
   
2. Polish Your Resume – Keep it clear, highlight communication skills, and include any work experience—even internships!
   
   
3. Prepare for Interviews – Practice speaking clearly and confidently. A little smile goes a long way!
   
   
4. Show Up as Yourself – Companies want real, passionate people. Let your personality shine.
   
   
5. Accept That Offer & Go! – Start your journey with confidence and excitement.

Why TTEC Mohali Is Your Best Next Step

If you’re serious about building a career in customer support, tech help, or sales, TTEC Mohali is where it all comes together. This isn’t just another call center job—it’s a launchpad into something bigger. Here, your ideas matter, your growth is supported, and your future is worth investing in.

At TTEC, we’ve been creating exceptional career experiences in India for over two decades. Backed by global expertise and local heart, the Mohali site brings the best of both worlds. Either you’re just starting out or looking to grow fast, this is where your potential truly gets recognized.

Why choose TTEC Mohali?

• Great Place to Work® certified and recognized by HR Asia as one of the Best Companies to Work For in 2023.
• Clear growth paths with training programs, leadership mentoring, and over 10,000 courses available.
• Support for your well-being with mental health resources, recognition programs, and workplace flexibility.
• Real career growth as many team members move into leadership roles in less than a year.
• Inclusive, community-driven culture that values every voice and celebrates diverse talent.
• Modern offices in Mohali with strong transport support, safe night shift environments, and a fun team vibe.

No matter if you love solving problems, chatting with customers, working with tech, or closing sales, TTEC Mohali has a place for you. And the best part? You’ll be doing it in a workplace that truly supports your dreams.

Ready to turn your talent into a thriving career? Step into your future with TTEC Mohali—apply now and let’s grow together!

The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.

Frequently Asked Questions (FAQ)

Do I need prior experience to get hired?

Not necessarily. Many companies like TTEC hire freshers and provide complete on-the-job training. As long as you have good communication skills and a learning attitude, you’ve got a solid shot at getting hired.

Are there part-time or flexible shift options?

Yes, several companies in Mohali offer flexible shift timings or part-time roles. These are especially helpful for students or individuals balancing other responsibilities like family care, upskilling, or pursuing higher education.

What kind of training is provided when joining?

Most companies provide induction training covering customer handling, communication skills, CRM tools, and product knowledge. This helps new hires feel confident and fully prepared to handle real-time customer interactions from day one.

Can I switch departments once I join a call center?

Absolutely. Many companies encourage internal job transfers. You can move into roles like quality analyst, trainer, HR, or tech support based on your performance, interest, and the available internal career paths.

What’s the difference between inbound and outbound roles?

Inbound roles involve receiving calls from customers for support or information. Outbound roles mean calling customers, usually for sales, feedback, or follow-ups. Both require communication skills but involve slightly different approaches.