TTEC Find Your Fit

Customer Service

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Who We Are

Who we are

We’re operations executives, supervisors, and service delivery managers. We’re team leads and customer service associates. We’re schedulers, recruiters, trainers and coaches. We are brand ambassadors. We are the Care team.

What we do

What we do

We are an extension of our client’s brand, working on their behalf to provide their customers an amazing customer service experience. We answer their questions and solve their problems. Most of all, we strive to create meaningful connections with them and exceed their expectations so they keep coming back to the brand again and again.

Who We Do It For

Who we do it for

We have the privilege of partnering with forward-thinking companies that share our passion for customer experience as a differentiator and are driven to make a genuine, lasting connection with their customers.

What it’s like to work in Customer Service

Our customer care contact centers are hip, colorful and full of friendly faces. No suits and ties required here! It’s a culture of training and learning, of recognition and acceptance, of celebrations and a sense of family. And, because delighting customers every time can be hard work, we tend to build a strong sense of solidarity and a deep camaraderie amongst our teams that often extends beyond the workplace.


At TTEC, associates have opportunities to:

  • Communicate with customers through a variety of communication channels and make a positive difference in their day
  • Gain experience, take TTEC University courses and develop new skills
  • Receive recognition, bonuses and performance-based rewards
  • Build diverse friendships
  • Participate in fun employee engagement activities
  • Work in a secure location and receive punctual pay
  • Have career growth opportunities (many of our site managers and execs started as associates)

Professional employees

Our entrepreneurial spirit extends to our Care Centers and is great for ambitious and knowledge-hungry operations professionals!

As a professional in our Care Centers you’ll have the opportunity to:

  • Partner with leading global brands
  • Influence millions of customer interactions
  • Learn about areas outside your job description
  • Help others achieve their goals

Hear from some of our Customer Service professionals

Browse open Customer Service positions

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