Top 4 Jobs in Bogotá for English Speakers: Salary, Vacancies & Requirements
08/14/2025
Key Takeaways
- With over 60% of Colombia’s contact center revenue and a high demand for English-speaking professionals, Bogotá is a top destination for CX careers.
- Bogotá offers high-demand, bilingual-friendly roles in sales, customer service, fraud prevention, and tech support.
- Success in Bogotá starts with strong English, multitasking skills, tech comfort, and a customer-first mindset.
- Join a company that values your skills. TTEC Bogotá is hiring English-speaking professionals for onsite roles. Apply now!
The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.
Bogotá’s Booming Job Market for Bilingual Talent
Bogotá has quickly become one of Latin America's leading cities for customer experience (CX) and business process outsourcing (BPO) operations. With strategic advantages like a skilled labor force, strong connectivity, government support, and competitive wages, the city continues to attract top global employers looking to serve international markets from a nearshore location.
As Colombia's capital, Bogotá generates over 60% of the country’s contact center revenue and 40% of its BPO-related employment, making it the core hub for CX services in the country. Bilingual professionals, especially those fluent in English, are in high demand thanks to an expanding number of shared service centers (SSCs) and contact centers supporting international clients across finance, tech, logistics, and sales.
If you’re fluent in English and ready to grow your career, Bogotá is full of opportunity. From sales and chat support to technical assistance and fraud prevention, here are five of the most in-demand roles for bilingual professionals in the city, complete with responsibilities, salaries, and the skills you need to stand out.
Join TTEC: A Global Leader in Customer & Employee Experience
TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.
With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Find a variety of client-facing and business support roles within a company that values community connections.
Find Your TTEC SparkTop 4 Jobs in Bogotá for English Speakers
1. Sales Development Representative (SDR)
SDRs play a key role in business growth by reaching out to potential clients, qualifying leads, and assisting in the early stages of the sales cycle. This is a great role for bilingual professionals who enjoy communication, strategy, and hitting performance targets.
Requirements: Advanced English proficiency, excellent communication skills, and a goal-oriented mindset. Experience in sales or some sales certification is a plus.
Average Salary: 5,700,000 COP/month
Why It’s in Demand: Many North American companies rely on Bogotá-based SDR teams for high-quality, cost-efficient sales support, especially in lead generation and pipeline development.
2. Customer Service Representative (CSR)
Customer service representatives are the frontline of support, helping customers resolve issues and find solutions across channels like phone, email, and chat. It’s one of the most accessible roles for bilingual job seekers looking to enter the customer experience industry.
Requirements: Fluency in English, a calm and empathetic approach, solid problem-solving skills, and basic computer literacy.
Average Salary: 2,900,000 COP/month
Why It’s in Demand: Global companies need multilingual talent to support diverse customer bases. Bogotá’s large bilingual workforce makes it a natural center for customer care operations.
3. Fraud Analyst
This role focuses on protecting customer accounts by reviewing unusual activity, identifying fraud patterns, and ensuring secure transactions. It’s an excellent match for detail-oriented candidates with a sense of responsibility.
Requirements: Strong English communication, investigative mindset, familiarity with digital tools, and ideally some experience in fraud detection, finance, or compliance.
Average Salary: 2,900,000 COP/month
Why It’s in Demand: As online transactions increase, businesses are prioritizing secure customer experiences. Demand for fraud prevention teams has grown significantly in the digital economy.
4. Technical Support Representative
Tech support agents assist users with troubleshooting software, hardware, or network issues. The role combines communication skills with a hands-on approach to resolving technical problems efficiently.
Requirements: English fluency, basic technical knowledge (e.g., operating systems, software tools), and a helpful, analytical mindset.
Average Salary: 3,900,000 COP/month
Why It’s in Demand: Global tech companies need bilingual representatives to support users across regions, especially in time zones aligned with North America.
Salary estimates in this article are based on publicly available data at the time of writing and may not reflect official TTEC compensation. Refer to TTEC’s official job postings for the most accurate and up-to-date salary details.
Current Job Openings for English Speakers at TTEC Bogotá
Looking to start or grow your career in Bogotá’s thriving customer experience industry? Here are some of the latest onsite opportunities for bilingual English–Spanish professionals at TTEC:
- Bilingual Customer Service Representative – English–Spanish
Support global customers through voice and chat channels in a diverse, team-driven environment. - Bilingual Chat and Voice Customer Service Representative – English–Spanish
Handle inquiries and provide solutions in real-time using both voice and digital platforms. - Bilingual Technical Support Representative – English–Spanish
Help customers troubleshoot software and hardware issues with empathy and expertise. - Representante Bilingüe de Soporte Técnico – Inglés-Español
Provide tech-focused customer assistance with a problem-solving mindset and strong communication skills.
Skills That Will Help You Stand Out
If you're applying for your first job or looking to grow your customer experience career, here are some key skills that can set you apart:
- Bilingual communication (English and Spanish)
- Multitasking and attention to detail
- Familiarity with CRM systems and fast typing
- A customer-first, solution-oriented attitude
- Driven to learn and grow in a fast-paced environment
Build Your English Speaking Career with TTEC in Bogotá
If you're an English-speaking professional looking to grow in customer service, sales, or technical support, TTEC Bogotá is the place to start. With two thriving locations in Colombia, including our flagship site in the capital, we provide you with a pathway to a meaningful career in a supportive, multilingual environment.
What sets us apart?
1. Grow with Purpose and Possibility
At TTEC, your role has you doing meaningful work. No matter if you're just starting out or you’ve been in the business for a while, you'll find purpose in what you do and real opportunities to grow. With access to 10,000+ learning resources, mentorship, and clear career paths, you can build the future you want on your terms.
2. Be Part of a Team That Supports You
From day one, you're part of a culture that celebrates collaboration, community, and connection. You’ll work alongside leaders and teammates who inspire, support, and genuinely care, creating a workday that’s productive and enjoyable. Regular check-ins, feedback, and shared goals ensure your voice is heard and valued.
3. Thrive in a Flexible and Inclusive Workplace
TTEC prioritizes your well-being with competitive health to leave benefits, mental wellness support, and a structured onsite-first environment that sets you up for success. From wellness programs to recognition moments, every detail is designed to help you feel and do your best. Plus, scheduling options help you balance work and life when it matters most.
The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.
Frequently Asked Questions (FAQs)
Do I need to speak Spanish to get a job at TTEC in Bogotá?
Spanish is a huge plus, since there’s a lot of roles specifically for bilingual English–Spanish speakers. Fluency in English is the main requirement for most customer-facing and support positions.
Do I need customer service experience to apply?
Not necessarily. While experience is a plus, many roles are open to motivated entry-level candidates with strong English skills, a positive attitude, and a desire to learn.
Are these jobs open to people relocating within Colombia?
Yes. These are onsite roles based in Bogotá, and they’re great options for candidates planning to relocate from other parts of Colombia to the capital.
How do I know which role is right for me?
Review the job descriptions carefully and consider your strengths, whether it’s sales energy, customer empathy, or tech problem-solving.
What does a typical career path at TTEC look like?
At TTEC, many team members begin in frontline roles such as Customer Service Representative or Chat Support Specialist and grow into team lead, quality analyst, or trainer positions.