Talent Acquisition Manager

Talent Acquisition Manager

Your potential has a place here with TTEC’s award-winning employment experience. As a Talent Acquisition Manager working on-site in Bogotá, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Colombia says it all!

What You’ll be Doing

Do you have a passion to mentor others? Looking to build partnerships across departments? You'll manage a team responsible for recruiting amazing talent and coach them as you achieve recruiting goals. You'll achieve goals by implementing high-volume sourcing strategies, modifying customized interview, testing, and screening tools and making process improvements resulting in higher recruiting yields and better-quality hires. Quick to adapt to new plans and shift directions to meet agile goals? You'll also monitor recruiting targets daily and act quickly to remove any obstacles. You'll also develop a team of brand ambassadors to deliver a positive candidate experience.

You’ll report to the Talent Acquisition Director. You'll contribute to the success of the business by leading and coaching the team to meet challenging goals, bring amazing talent to work and grow their careers with TTEC.

During a Typical Day, You’ll

• Achieve recruiting goals through motivating and supporting your recruitment team

• Employ a recruitment team and encourage them to reach for amazing

• Foster an inclusive team and environment through your recruitment programs

• Develop and maintain the communication flow and strategic partnership between departments

• Improve the main success metrics associated with hiring goals

• Ensure compliance with TTEC 's hiring processes and tools

• Oversee hiring for general and administrative roles and provide high-quality candidates promptly

What You Bring to the Role

• Bachelor's Degree

• 1 to 3 years minimum experience managing a recruiting team in a high-volume recruiting environment

• Knowledge of applicant tracking systems

• Source expertise using internet job boards, or other job seeker database systems

• Lead and influence others by example through mentoring and motivating a team to achieve goals under tight deadlines

• High level of integrity, judgment, accountability, and follow-through

• Can manage multiple ongoing projects with knowledge of local and state employment laws

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you. Visit https://mybenefits.ttec.com/ for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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