Specialist, Marketing

Specialist, Marketing

Your potential has a place here with TTEC’s award-winning employment experience.  As a Marketing, Specialist working remotely in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work® certification in Mexico says it all!

What You’ll Do 

A Marketing Specialist is responsible for developing, executing, and optimizing marketing campaigns that increase brand awareness, generate leads, and support business growth.
Work closely with cross functional teams—including sales, product, and creative—to ensure strategic alignment and impactful marketing initiatives.

During a Typical Day, You’ll

• Event Tools Management: Management of all tools that support events throughout the entire process, such as One Market Calendar, Connect Nominations, GEMs, RSVP, Gather, and Gumdrop.
• Communication Plan: Management of the communication plan that supports the events (pre, during, and post-event). This includes the external communication funnel for clients and the internal communication funnel for sales teams. Strategic definition of contact points, such as the best dates, inputs, and content for these materials. Review and approval of these materials with the agency. Point of contact (POC) for all communication-related demands: invitations and the event website.
• Guest Confirmation Flow: Management of the entire guest confirmation flow to ensure good attendance at events.
• Reports: Generation and analysis of results and sharing of data extracted from reports.

What You Bring to the Role

• Autonomy & Project Ownership: Proven ability to work independently ("be your own boss") and manage the end-to-end event lifecycle with minimal supervision

• Strategic Outreach & Audience Analysis: Experience in segmenting professional audiences and designing creative, data-driven strategies to drive high-value partner attendance
• Stakeholder Management: Exceptional communication skills to align timelines, content, and expectations with high-level internal stakeholders and external partners
• Analytical Mindset: Proficiency in extracting insights from data to improve outreach tactics and conducting comprehensive post-event impact analysis/feedback reporting
• Full-Stack Event Marketing: Experience in both the "top of funnel" (invitations/website/content) and the "logistics" (RSVP tools, guest confirmation flows, and timelines)
• Content & Creative Alignment: Strong eye for detail in reviewing agency materials and creating communication plans that maintain brand voice across all touchpoints
• Tech-Savvy Adaptability: Ability to quickly master a complex suite of internal event management tools and CRM systems to maintain data integrity

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.