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Norwegian-speaking Sales Development Representative

Athens, Attica , Greece

Overview

Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.

Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Work From Home : yes

Being part of the TTEC family has its benefits

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We’re working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.

Job Details

Your potential has a place here with TTEC’s award-winning employment experience.  As a Norwegian-speaking Sales Development Representative working from home in Greece, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all! 

What You’ll be Doing

Your role as a Norwegian-speaking Sales Development Representative will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients’ unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.

During a Typical Day, You’ll:

  • Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.
  • Getting through to the decision maker by utilizing Influencers and Users to help close the business.
  • Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.
  • To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.
  • Identify the customer’s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.

What You Bring to the Role

  • Proven track record of sales success, preferably in a B2B environment
  • Excellent communication and interpersonal skills
  • A well-rounded approach that includes relationship building, sales process and appointment setting.
  • Goal-oriented with a strong focus on achieving targets and contributing to business growth.
  • Proficiency in Norwegian, paired with conversational English.

What You Can Expect

  • A truly remote, Monday - Friday work week (no weekend shifts!)
  • Continuous support of your professional development, with career growth initiatives and opportunities
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values.
  • 25 days of paid time off (PTO), alongside a private health insurance plan
  • Monthly meal allowance
  • Visit https://mybenefits.ttec.com for more information.

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Sales Director. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. 
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Location/Division Athens, Attica , Greece Job Requisition 04A1M Work From Home Yes
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Testimonial Profile

“I feel very empowered. TTEC promotes transparency and teamwork and appreciates new ideas. TTEC believes in creating better professionals and has development programs. How empowered are we that we can earn and learn at the same time?!” Ankit, Senior Manager, Sales Delivery, TTEC India

Position Profile

What makes an amazing customer experience champion? Check it out below!

  • Empathetic listener
  • Helpful
  • Organized
  • Problem solver
  • Digitally savvy
  • Trustworthy

Career growth matters

When you join TTEC, your career path is as individual as you are. As you excel in your selected first role, you may decide that it’s the perfect fit. You’ll grow through added training and become even better. And you may also decide that you’d like to learn new skills or further expand on your previous experience. You’ll work with your manager to craft your personalized career journey. You could include growing into a team lead role, transitioning to training or workforce management, or maybe even recruitment where you’ll be a brand ambassador for that next TTEC affiliate.

Career Path

Our hiring process

hiring process

We're excited you're interested in becoming part of our customer experience team. Applying for the role is the first step - and then we’ll be alongside you as you move through the application journey.

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