Sales Trainer

Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Trainer working onsite in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing 
Looking for an opportunity to be part of a team that delivers excellent sales training? You'll support a leading software company by conducting training sessions, workshops, or classes using various techniques such as presentations, group discussions, demonstrations, and hands-on activities. Along the way, you’ll adapt training methods to suit different learning styles and ensure effective knowledge transfer. 

You'll report to the Sales Manager. You’ll contribute to the success of the business as you work closely with internal partners and subject matter experts to identify training needs and align initiatives with client goals.

During a Typical Day, You’ll 

• Learn about our goals, timeframes, and requirements associated with each training goal
• Consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards
• Provide individual coaching or mentoring to employees to enhance their skills and performance, offering guidance to support individuals achieve their learning goals
• Schedule training sessions, manage resources, maintain records, and prepare reports
• Identifies training needs by analyzing results and partnering with clients to create action plans and improve success metrics 
• Facilitate new hire training, applicable client training, and customized refreshing coaching sessions as you are responsible for training performance 

What You Bring to the Role

• 2 years of experience as a trainer of adult learning programs or experience in a similar position within human resources, sales training, or employee development
• Training and platform skills encompassing analysis, design, development, implementation, and evaluation
• Great knowledge of an inside sales or contact center sales organization
• Experience with learning management systems and sales enablement tools and practices
• Nurture an inclusive learning environment with your coaching, reporting, and analysis skills
• Customer and employee-focused mindset
• Computer experience using Microsoft Suite or Google Workspace 

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

Visit https://mybenefits.ttec.com for more information. 

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

#LI-Onsite