Vice President, Business Development

Vice President, Business Development – Automotive

The Role

This is not a ceremonial VP title and it is not a people-management role. This is a senior, quota-carrying hunter role for someone who understands Automotive, knows BPO and CX services, and can consistently close complex enterprise deals. You will own net-new revenue growth across Automotive OEMs and adjacent mobility ecosystems. You will build pipeline, convert relationships into contracts, and personally close business. Success is measured in revenue, not activity.

What You’ll Do

Approximately 80–90% direct selling, with the remainder focused on shaping go-to-market motion and improving how we scale.

Revenue & Sales Execution

· Own and deliver net-new revenue across Automotive OEMs, captive finance, mobility, and Automotive-adjacent partners.

· Build, manage, and close a forecastable pipeline aligned to company revenue targets.

· Personally lead the full sales cycle from first conversation through contract signature.

· Execute a disciplined personal sales plan tied to annual quota and multi-year growth.

· Sell consultatively at the C-suite and senior leadership level, translating client challenges into CX, contact center, digital, and skilled-labor solutions.

· Close complex, multi-year, multi-million-dollar deals with minimal support.

Market & Relationship Leadership

· Leverage and expand an existing Automotive network to generate qualified opportunities and referrals.

· Build executive relationships with OEMs, partners, and strategic ecosystem players.

· Act as a trusted advisor to clients, not a transactional seller.

· Navigate procurement, legal, and governance structures typical in Automotive enterprises.

Pipeline, Forecasting & Discipline

· Maintain accurate pipeline management and forecasting in CRM.

· Operate with strong deal hygiene, stage discipline, and data-backed forecasting.

· Track KPIs tied to pipeline health, conversion rates, and revenue performance.

· Consistently meet or exceed monthly, quarterly, and annual sales targets.

Collaboration & Scale

· Partner closely with Solutions, Operations, Finance, and Marketing to close deals that deliver real client value.

· Provide market feedback to refine offerings, pricing, and positioning.

· Support demand generation and partner strategies with real-world insight from the field.

· Contribute to continuous improvement of sales processes as the business grows.

Who This Role Is For

· Understands Automotive buying behavior at the OEM and ecosystem level.

· Has sold BPO, CX, contact center, or tech-enabled services into large enterprises.

· Is comfortable being paid primarily for results.

· Can hunt, qualify, and close without heavy oversight.

· Sells outcomes, not staffing math.