Senior Specialist, Employee Communications

Your potential has a place here with TTEC’s award-winning employment experience.  As a Senior Specialist, Employee Communications, working hybrid as needed by the business in Pasay, Metro Manila  Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

What You'll be Doing

The Global Employee Engagement Senior Specialist – Employee Communications (APAC), you will be responsible for developing, implementing, and measuring impactful employee communication strategies that inform, engage, and inspire our workforce across the region. We’re looking for an up-and-coming communications visionary who is passionate about best practices, emerging trends, and creative storytelling in the employee communications space.

During a Typical Day, You'll
Translate complex business updates and strategies into clear, engaging messages for 
APAC employees 
• Develop and deliver a variety of employee communications, including:  
• Support execution of communication plans, including messaging, tactics, and 
timelines 
• Partner with internal stakeholders in APAC region (Philippines, India and Australia) 
to support company and departmental initiatives 
• Provide communication guidance and recommendations to internal clients 
• Support special events, program launches, and regional initiatives 
• Draft and edit content using AP Style, ensuring consistency with TTEC’s brand and 
voice 
• Track engagement program participation, effectiveness, and outcomes 

What You Bring to the Role

• 3–4 years of experience in employee communications or a related role 
• Background in corporate communications preferred 
• BA/BS in Communications or related field preferred 
• Working knowledge of Microsoft Word, Excel, and PowerPoint 
• Willingness to travel up to 50% during offsite events

What You can Expect 
• Collaborative and relationship-oriented 
• Proactive and solutions-focused 
• Comfortable working in a fast-paced, matrixed, global environment 
• Detail-oriented while maintaining a big-picture perspective 
• Demonstrates ownership and accountability 

A Bit More About you Role

• Strong understanding of TTEC’s culture, business, and employee audiences 
• Excellent writing, editing, and storytelling skills 
• Ability to manage multiple priorities in a fast-paced environment 
• Collaborative mindset and strong stakeholder-management skills 
• Strategic thinking with attention to detail 
• High level of integrity and discretion 

Visit https://mybenefits.ttec.com for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Hybrid