Human Capital Services Coordinator

Your potential has a place here with TTEC’s award-winning employment experience. As a Human Capital Services Coordinator working remotely in Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

• Accurately and efficiently maintain employee records in Oracle 
•  Support vendor management administration  
•  Respond and processes incoming queries from employees through tickets, chat, and calls
• Initiate Hi-Touch and Hypercare to employees who needs immediate assistance 
• Efficient management and process benefits, compensation, end employment and return to work 
  administration 
•  Review processes and provide recommendation to improve employee experience including 
  reviews of relevant SOPs, desktop procedures and ways of working 
• Improve the key success metrics

• Customer Experience orientation 
• Working knowledge of various HC and TTEC systems. Knowledge about HR Systems and 
  Enabling Technologies with Shared Services is an advantage 
• Strong attention to detail, focus and ability to follow standard operating procedures 
• Basic to advance knowledge of MS Office applications 
• Ability to learn technology quickly

• Ability to learn data entry into the Oracle database system 

  Visit https://mybenefits.ttec.com/?manual for more information.  

  About TTEC 
  Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 
  #LI-Remote