Benefits Analyst (Wellness Programs)

Your potential has a place here with TTEC’s award-winning employment experience. As Benefits Analyst working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do
The Benefits Analyst for Wellness will play a crucial role in promoting the health and well-being of TTEC employees globally by developing wellness programs that align with our Health & Wellness pillars: Body, Mind, Finance, Social, and Purpose, as well as all associated promotion, engagement, management, processing, and reporting functions of administering the wellness program.  You will also be responsible for overseeing the wellness program portals and websites.

This position reports to the Senior Manager for Global Benefits and Wellness.  The Benefits Analyst – Wellness plays a pivotal role in ensuring the smooth operation of our wellness program, fostering employee satisfaction, compliance with regulatory requirements, and ultimately contributing to the overall success and well-being of our organization.

During a Typical Day, You’ll
· Wellness Program Administration: Working within the wellness team to develop global wellness programs and activities that align with our well-being pillars, present workshops, engage with employees and partners, and manage associated wellness incentives.
· Wellness Portal and Website Management: Work with external partner to manage the  US health and wellness portal and the MyBenefits.ttec.com websites for all other countries.
· Mental Health Program: Collaborate with the Benefits Team to support TTEC’s It’s Ok, We’re All Human mental health program, develop campaigns, and facilitate webinars, workshops, Mental Health Monday, and Wellness Wednesdays activities across the globe.
·Team Engagement: Facilitate team engagement activities.

What You Bring to the Role
· Degree in Wellness or wellness-related. Wellness knowledge and/or wellness program is a must.
· At least three years of experience in benefits administration in the APAC - Philippines, Malaysia, Thailand, India and Australia.
· Knowledge of Wellness Programs: Understanding of global wellness programs, mental health initiatives, and disease management.
· Passionate about wellness and dedicated to helping employees on their wellness journeys.
· Communication Skills: Excellent verbal and written communication skills to effectively present workshops, webinars, and engage with employees and partners.
· Cultural Awareness: Ability to work effectively with diverse populations and across different countries, particularly within the Asia Pacific region.
· Technological Proficiency: Experience managing wellness portals and websites, familiarity with wellness and benefits software.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote