Why TTEC? Top 3 reasons to join our global customer experience family
By Gianne Lim
3/15/2022
Our purpose here at TTEC is to deliver humanity to business. And that’s something everyone can get behind. But what does that mean to you as you search for your next employer?
It means we revolve around people - from our employees to our customers. It’s baked into our culture. Our team members play an integral role with reaching for amazing in all we do. Whether we’re directly supporting customers or building the technology that supports our clients, we’re here to bring smiles to people’s days and make their lives a bit easier.
Looking for opportunities to grow and develop? With a variety of career paths (not to mention the amazing benefits)? Then this is the place for you!
Work from home opportunities at TTEC
Did you know that TTEC operates within six continents with 80 plus global locations? With 65,000 plus employees across the globe, we’re growing and adding to our TTEC family daily. We’re looking for more talent to join our team across the globe from different industries such as financial, automotive, healthcare, travel... you name it, we have it.
In the United States? We’re hiring customer service representatives, licensed and non-licensed healthcare agents, Spanish bilingual customer service representatives, sales associates, and many more within 41 states for our work from home opportunities. We’re also hiring for our Brick-and-Mortar sites, some of which are currently in a work-from-home setup as well.
We also have a range of amazing non-customer service opportunities such as our Corporate roles and Digital and Technology roles.
Stability and adaptability in this changing world
Ready for more good news? TTEC will celebrate its 40th anniversary this coming October 2022, so stay tuned for a year-long celebration and festivities. While we began in the customer service industry nearly 40 years ago, we’re continually innovating and leading the industry in customer experience.
Here at TTEC we welcome and embrace change, especially now that people are looking for flexibility more than ever before. TTEC offers full-time permanent roles, part-time and seasonal roles. Year by year we try to adapt more to what people need and want in their careers. That's why TTEC ranks high among companies hiring remote workers for the 8th consecutive year and we plan to continue this.
A culture of belonging
A diverse workforce helps us represent the communities we serve, fosters innovation and thought-leadership and makes business-sense. It's also the right thing to do.
With our Diversity, Equity, and Inclusion (DE&I) initiatives, we’ve been on a journey to deepen our relationships within our regions and under-represented communities (veteran communities, universities, workforce centers), championing Employee Resource Groups, and being environmentally responsible - we’re continually learning each day.
We’re honored to receive recognition for all the amazing work our team does day in and day out all over the world to create a place where everyone experiences belonging. We’ve once again been named as one of The 50 Best Places to Work As Rated by the Women Who Work There by InHerSight. Here’s just a couple of our reviews from team members that work here:
“TTEC is a wonderful place to work. Been with TTEC 9 years have been promoted to TA from the production floor. I enjoy getting people to work for TTEC.”
“I have made TTEC my life's work for over 22 years now!”
We're grateful for the journey we’re on supporting our employee experience while still innovating with the mission to provide opportunities to all.
So, it does not matter what industry you're from or if you're looking for a long-term career or you need something temporary in this season in your life. If making a difference to people and bringing smiles to faces is important in your next career, then TTEC is the best customer experience company for you.
Visit TTECjobs.com to learn more about what opportunities we have in store for you. Join the conversation on Social - let’s stay connected!
Join TTEC: A Global Leader in Customer & Employee Experience
TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.
With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Find a variety of client-facing and business support roles within a company that values community connections.
Find Your TTEC Spark2. Stability, Innovation, and Professional Development
Four Decades of Leadership and Change
TTEC is proud to celebrate over 40 years of delivering amazing service and technology solutions to clients around the world. Our longevity shows stability, but what sets us apart is our passion for innovation. We’re always ready to adapt to what employees feel is most important—flexible roles, remote options, and new paths for career progression.
As the business world changes, TTEC offers industry-leading training, cutting-edge tools, and new learning programs that help team members stay ahead. Our commitment to professional development includes:
- Comprehensive onboarding and ongoing training
- Mentorship from seasoned leaders
- Skill certifications and leadership development tracks
- Clear career progression supported at every step
TTEC’s commitment to growth means you always have opportunities to build your future. We’re a global company that truly invests in its workforce.
Technology But Also Humanity
Our evolution into a global customer experience leader highlights the power of combining amazing service and technology. Whether you’re solving real-world challenges for clients or helping customers directly, you get to serve by not only delivering technical solutions, but also human connection.
Every team member is encouraged to share their perspective, which enables our teams to come up with innovative ideas and better serve our clients worldwide.
3. TTEC Culture: Where Diversity is Our Strength
We encourage employees to bring their authentic selves at work! Our teams celebrate diversity and bring joy to every moment, making TTEC a great place to grow and belong.
Diverse Teams, Strong Communities
At TTEC, diversity is about representation, action and inclusion. Our global teams reflect a tapestry of backgrounds, experiences, and beliefs. This diversity is our strength and it enables everyone to approach challenges with fresh ideas and inventive solutions.
We champion Diversity, Equity, and Inclusion (DE&I) by:
- Building relationships in local and underrepresented communities
- Partnering with universities and workforce centers
- Supporting veteran hiring initiatives
- Creating Employee Resource Groups that offer support and celebration
- Acting responsibly for the environment
TTEC is proud to cultivate spaces where employees feel welcome and valued at every level. Our DE&I efforts make it possible for you to be your authentic self at work and thrive alongside others with varied perspectives.
Recognized and Awarded for Inclusion
We’re honored by the feedback and kudos we receive. This includes, being named to “The 50 Best Places to Work As Rated by the Women Who Work There” by InHerSight, among many industry awards TTEC has received.
Still, the most meaningful recognition comes from our team members:
“TTEC is a company that genuinely cares about all of their employees.” - Senior Supervisor
"Good work environment and great people" -Sales Representative
These are only some of the feedback we got via Glassdoor. Many team members shared more employee stories that reflect the positive impact, community, and career growth possible at TTEC.
Join Our Global Family
No matter your background, vantage point, or career aspirations, TTEC offers a place for you. We believe every team member brings value to the table and has the right to grow and thrive. If making a difference matters to you, you'll find purpose and pride as part of our global customer experience family.
Discover opportunities at TTEC via TTECjobs.com today to see how TTEC offers opportunities to discover your strengths, grow professionally, and make a real impact on customers worldwide. Join us and experience a diverse, supportive, high-performing culture. Because at TTEC, diversity is our strength and every perspective matters.
Frequently Asked Questions (FAQs)
What types of roles and opportunities does TTEC offer?
TTEC operates across six continents, offering a wide range of career paths. These include customer-facing roles like customer service representatives (including bilingual and healthcare agents), as well as corporate, digital, and technology roles. TTEC supports full-time, part-time, seasonal, and work-from-home positions, adapting to different lifestyles and career needs.
What kind of workplace culture does TTEC promote?
TTEC emphasizes a culture of belonging and diversity, fostering a people-first environment where team members feel valued and supported. The company actively champions DE&I initiatives, Employee Resource Groups, and environmental responsibility. Find out more about TTEC's values and culture, and discover opportunities perfect for you at TTECjobs.com.