Travel Customer Care Representative in Ahmedabad, Gujarat, India at TTEC

Date Posted: 4/27/2018

Job Snapshot

Job Description

Inbound Customer Service and Sales Representative
Join us at TTEC (formerly Motif Inc.) where we welcome Customer Service and Sales Representatives who have a passion for helping others, listening and engaging other to help them find solutions. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught—an upbeat and supportive nature that will shine through as you help customers dream big. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

What you might be doing on a typical day :

•Receive and respond to customer inquiries concerns over the phone
•Listen to, engage, and consult with customers to provide recommendations
•Close sales
•Wow customers with your ability to answer their questions and solve their problems with professionalism
•Ultimately you will provide excellent customer service that keeps the customer coming back
Customer Service and Sales Champions, like you, receive :
•Fun, talented and witty teammates
•Knowledgeable, supportive and engaged leadership
•Family-friendly environment
•Career-growth and lots of learning opportunities for aspiring minds
•Diverse, inclusive and community-minded organization
•And yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you)

The basic stuff you’ll need :

•Superior customer service skills and team work
•Ability to consult with customers to recognize sales cues and increase revenue opportunities
•Ability to solve complex situational problems and independently make decisions based on available information and experience
•Exceptional written and verbal communication skills
•Computer savvy with Microsoft office skills
•College degree preferred; some programs require diploma
•The passion and drive to make a difference
•Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred
•Inbound sales experience preferred
•Must live in or willing to relocate to Ahmedabad

We are family :

Being bold, passionate and real. It’s what connects us here at TTEC. Does this describe you too? If so, we hope you’ll join us! Here, you’ll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You’ll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We’re all that too.

Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit http :// or search #ExperienceTTEC throughout social media to engage in the global conversation.

Walk-In Interviews between 10 AM to 5 PM from Monday to Friday.

TTEC India

1A Wall Street 2, Near Gujarat College, Ellis Bridge, Ahmedabad
Contact Details : 079-2656-6678, 079-2644-2173


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