Spanish Customer Service Representative in Leon, GTO, MX at TTEC

Date Posted: 9/6/2018

Job Snapshot

Job Description

Customer Service Representative
TeleTech is a leader in customer service and technical support for companies around the world. Our family includes more
than 50,000 people in 18 countries, who help handle more than two million customer interactions each day.
The Opportunity
We have an amazing opportunity for you to provide best in class customer service and support. You will be on the front
lines, and will be responsible for resolving customer enquiries, such as technical and billing questions. While you will
be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered
to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your
benchmarks for success will be your ability to solve the customers' issue in the first call, and your success in building
customer satisfaction and loyalty while keeping them informed of new products and services.
The Qualifications
While ultimately it will be your positive attitude and energy that will make you succeed, there are a few things that you
need to have to get started :
- High School Diploma or the equivalent
- At least six months of customer service experience preferred
- Competency using a computer
- Excellent communication and verbal skills
- Ability to multi-task, in a fast paced and vibrant work environment
- Flexibility to work in a 24/7 environment will make you especially attractive to us.
The Rewards
We offer a highly competitive salary and a comprehensive benefits package, including :
- Best salary in the market
- Paid training
- Law benefits (Social Security, Vacations, Christmas Bonus)
- Performance bonus
- Tenure bonus (After 1 year)
- Casual dress code
Working for TeleTech can be summed up in one world. Opportunity. When you join our family you have the opportunity
to do more, learn more and be more, than you ever thought possible. You will be part of one of the largest and fastest
growing business processes outsourcing companies in the world. You will learn what that is later, but the important thing
to remember is that we're a people company, and as part of our family you will have the potential to grow, because we will
provide you with the training, support and environment to succeed.
Sound Exciting? Let's get started!
Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.
For more information on the world of opportunity that awaits you at TeleTech visit our recruitment website at http ://


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