Senior Database Administrator in Mandaluyong at TTEC

Date Posted: 9/5/2018

Job Snapshot

Job Description

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Job Code : ITDBADP3
Job Title : Senior Database Administrator

Site :  Pioneer Mandaluyong / Remote

Position Summary :
The SQL Server DBA will be responsible for implementing and maintaining the SQL Server infrastructure supporting internal and external customer solutions using SQL 2008, 2008R2, 2012, 2014, 2016 and 2017. This individual must have expertise in Windows Systems Administration as it pertains to SQL Server DBA duties. They will be responsible for ensuring availability and performance of the SQL Server databases and will ensure that required resources are allocated to SQL Server.  They will perform DB performance tuning and proactively monitor the database systems to ensure secure services with minimum downtime.  The SQL Server DBA will be responsible for troubleshooting and problem solving.  They will be responsible for improvement and maintenance of the databases to include rollout and upgrades. Position will require the person to work off hours shifts. 
SQL Server DBA with experience in creating and implementing corporate wide standards and procedures for Database Administration. Capable of championing best practices in the area.  Experience in database administration implementing databases using MS SQL Server, including the following items is required :

  • Experience of managing multiple MS SQL 2008, 2008R2, 2012, 2014, 2016 and 2017 RDBMS on large scale systems
  • Windows Security Setup / Window Server Administration
  • Strong self-sufficiency and initiative working on Database projects
  • Experience in monitoring and tuning a database to provide a high availability service.
  • Experience with T- SQL.
  • Practical experience in managing the internal and external MS SQL database security.
  • Familiarity with SOX/PCI requirements as they pertain to database infrastructures.
  • Understanding of the differences in SQL Server licensing models.
  • Strong knowledge of SQL Server backup strategies and their implications.
  • Familiarity with Windows Clustering, especially Always On Availability Groups.
  • Experience with optimizing slow running sql processes.
  • Experience with SSIS, SSAS, SSRS, PowerBI, Sharepoint.
  • Experience with PowerShell.

Position requires knowledge of physical data modeling (e.g. collapsing tables or special views to improve performance and usability). In addition, knowledge of SQL Server consolidation methodologies, Customer Relationship Management (CRM), Enterprise Application Integration (EAI), and Internet architectures and business solution paradigms is desired.
The successful candidate must possess the following skills :

  • DBA-SQL Server SQL 2008, 2008R2, 2012, 2014, 2016 and 2017.
  • System Administration-Windows Server / Security Setup
  • Process customer requests to make changes to existing databases
  • Understanding of formal change control processes
  • Evaluate database design and make recommendations for changes/redesigns
  • Develop/modify system documentation
  • Conduct system performance monitoring
  • Ability to communicate efficiently with end users across the globe
  • Familiarity to proactively formulate projects to improve the database environment
  • Strong analysis and design skills
  • Writing skills for technical and non-technical documentation
  • System Architecture (understanding of Windows systems)
  • SQL Optimization experience in SQL Server 2008, 2008R2, 2012, 2014, 2016 and 2017 environment
  • Familiarity with SQL Server in a Windows clustered server and Always On Availability Groups.

TeleTech is one of the largest and most geographically diverse global providers of technology-enabled business process outsourcing solutions. Our integrated global solutions are provided by approximately 45,000 employees utilizing 35,600 workstations across 68 delivery centers in 16 countries. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and managing critical business processes for Global 1000 companies to increase their operating efficiencies. TeleTech and its subsidiaries support more than 270 business process outsourcing programs serving approximately 90 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries.
For more information on the World of Opportunity at TeleTech please visit our website at



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