Senior Contracts Manager in Englewood, CO, US at TTEC

Date Posted: 9/3/2018

Job Snapshot

Job Description

TTEC is an organization that spans 6 continents and nearly 30 languages. At TTEC our opportunities in the Legal Department lead to a successful career for bright, results oriented and energetic professionals. A publicly traded company, TTEC Holdings, Inc. (NASDAQ : TTEC) allows you to put your expertise to work for a leading provider of technology, outsourcing and strategic consulting solutions - and one of the most geographically diverse companies in the world. All that while living and working in one of the most beautiful places in the world – the Denver metropolitan area.

The TTEC Legal Department offers a wide range of exciting positions that will allow you to realize the rewards of a fast-paced career in a dynamic and growing company while enjoying the benefits of our collaborative team environment with excellent opportunity for career growth.

What you’ll be doing : 
  • As a Senior Contracts Manager with direct responsibility for TTEC Digital’s commercial transactions (including consulting services, maintenance services, cloud services, software license, outsourcing, hardware sale, distribution, marketing alliance, joint venture, purchase/supply and other agreements), you will be one of the primary points-of-contact for all contract matters involving this global fast paced business.
  • You will assist in negotiating hardware, software, services and other supplier agreements with TTEC’s strategic IT suppliers.
  • As a valuable member of the TTEC Legal Department, you will partner directly with members of the leadership team, operations, and members of the company’s legal department around the globe on numerous complex issues.  

What skills you’ll need :
  • A minimum of 5 years’ experience in complex contract drafting and negotiations. Work with large global organizations is a plus.
  • Possess a strong knowledge of the contractual, commercial and operational risks and must be able to communicate these exposures effectively and efficiently to company decision makers, when necessary.
  • Ability to “First Chair” negotiations directly with customer personnel and attorneys.
  • Develops and maintains meaningful relationships with internal peers, the project teams, and with external entities such as clients, professional associations, suppliers and subcontractors.
  • Ability to work on multiple projects in a fast-paced environment with tight deadlines.
  • Detail oriented, with a high degree of professionalism.
  • Ability to think and to work independently with minimal supervision. 
  • Solid interest in learning the TTEC business, intellectual curiosity and excellent client services skills are a must.
  • Commitment to excellence in a fast-paced, high growth, aggressive business environment.
  • Flexibility and a ‘can do’ business focused attitude is a must.
  • We are a global organization and it is a work day somewhere throughout globe. We are looking for candidates who work hard and play hard but are always available to support their clients. 
  • Strong organizational skills, attention to detail, and the ability to successfully interact at all company levels.
  • Strong desire to become an integral part of a world-class legal team for a growing company

Who We Are :
TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC’s business processes and operations.

What We Offer :

  • Competitive compensation and bonus structure, 401K company match, tuition reimbursement
  • Mentoring and on the job training
  • Global career mobility, professional development, employee recognition programs
  • ‘Dress for your Day’ philosophy, opportunities for flexible and remote schedules
  • Cafeteria, fitness center, dry cleaning, postal services, covered parking 
  • Rich wellness program and incentives
  • Access to local discounts in Denver for services and entertainment venues
  • Social activities including Boo at HQ, social hours, take your kids to work day, holiday luncheons & patio grill summer concert series

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer.