Sales Specialists for an Australian Airline in Gosford, NSW, AU at TTEC

Date Posted: 4/9/2018

Job Snapshot

Job Description

We are growing our team so if you are looking to be a part of an exciting work environment, we have a fantastic opportunity for you to join TTEC (Formerly TeleTech). 

Our client is re-shaping how Australians experience insurance, set to make the health insurance and wellness experience more motivating, engaging and rewarding. This program brings interaction and integration between technology, rewards and wellness, to create a better customer experience. It's a unique opportunity to bring to the market a digital first, an engaging wellness program that rewards its customers every step of the way.

Role Description :
An Outbound Sales Specialist is responsible for professionally representing our client's business with a strong focus on outbound sales calls to/from the client database. In your role you will be able to fully understand and execute complex sales and customer service processes and successfully deliver superior service focused on a needs-based selling method. Working as part of a team, together, your focus will be to maintain strong, positive customer interactions in order to meet individual and team targets.   

Your Profile :
  • You have a natural aptitude to sell. Outbound sales experience is desirable.
  • 1  years minimum of sales/retention experience, call centre experience preferable.
  • Experience within health insurance is desirable but not essential.
  • Enjoy the excitement and fast paced call centre environment.
  • Exemplary communication skills to include written, verbal skills and superior listening skills.
  • A positive and optimistic work attitude is required. We are also looking for a self-starter who has the ability to meet deadlines in a high pressure environment.
  • You are looking for a change and want to work closer to home on the Central Coast. Put your interest, experience and what you could bring to this role in a cover letter.

What you are offered :
  • Opportunity to be apart of a well known, trusted brand
  • Competitive salary and incentives- earn and use your Frequent Flyer points to see the world.
  • Paid training- 4 week program to get you prepared and ready to hit the ground running.

Your Essential Competencies :
  • Customer Focus : you will have a deep concern for meeting customer needs.
  • Result Orientation : you are required to deliver high quality result on time and have a strong focus on your target.
  • Teamwork and problem solving : we are looking for ability to work cooperatively with stakeholders and team members to analyse problems and resolve issues in a timely manner.
  • Motivation : we would like to see your drive to achieve, to deliver, to perform and to become a valuable employee.

You must be flexible to work on a rotating roster. We have rotating shifts from 8 :00am-8 :30pm Monday to Friday and 8 :00am-2 :00pm on Saturday (approx 38 hours).

You must be available to start on Monday 30th April 2018.
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