Deployment Specialist fluent in English for Hewlett Packard Enterprise Account in Sofia at TTEC

Date Posted: 2/28/2018

Job Snapshot

Job Description

Here at TTEC, we provide our employees with:

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment;

So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

In this position, you will…
  • Handle installation requests  orders in a proactive manner and in a reactive manner (via call center). Ensure correctness of installation delivery address and correct contact person with corresponding contact details availability by checking with Order Management (OM), Sales Representative or end customer in the local language.
  • Ensure data validity and completeness.
  • Cross check that no installation service is missing for a product in the order.
  • Help to manage services sold via partners (wholesalers and resellers) as stock orders.
  • Retrieve and monitor system delivery date.
  • Set the installation date as agreed with customer.
  • Monitor case delivery and take necessary actions to ensure timely completion.
Do you have the following?

• Fluent oral and written English;
• Previous proven administrative support experience;
• Previous proven large corporation work experience will be an advantage;
• Good knowledge of Excel, PowerPoint, Outlook;
• Demonstrates strong interpersonal skills; 
• Exceptional organization skills and attention to detail; 
• Ability to work under pressure to tightly controlled deadlines;
• Ability to priorities workloads.