Bilingual Customer Service Representative (Spanish-English) in Guadalajara, JAL, MX at TTEC

Date Posted: 9/9/2018

Job Snapshot

Job Description

Join the TTEC team as a bilingual sales and customer service representative who have a passion for helping others.  Whether it’s getting answers for customers quickly, consulting on solutions or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one.  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredients that can’t be taught—motivation, passionate and integrity… after all … it’s what connects us! You’ll also have a chance to make great new friends and grow your career in a high-energy and yes FUN atmosphere. 

What might l be doing on a typical day :

  • Accept inbound calls from customers... we have a number of different types of clients and hours that fit you!
  • Effectively resolve issues or concerns
  • Represent and help to build the business of a Fortune 500 company
  • Provide stellar customer service 

Inbound Bilingual Customer Service Representatives (Spanish-English), like you, receive :

  • Fun, talented and witty teammates
  • Knowledgeable, supportive and engaged leadership
  • Family-friendly environment
  • Career-growth and lots of learning opportunities for aspiring minds
  • Diverse, inclusive and community-minded organization 

And yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you) like…

  • Paid training
  • Bonuses based on your personal productivity (yes… effort pays)
  • Relocation bonus opportunity
  • Free medical service inside the facility
  • Tuition reimbursement
  • And much, much more…

The basic stuff you’ll need :

  • Bilingual proficiency in Spanish and English written and verbal communications
  • Nimble aptitude with Microsoft Windows
  • Ability and desire to excel in a fast-paced work environment
  • And like all of us… YOUR glowing personality 

Sound like you? Then connect with us!  How is up to you!

Apply online right here, right now OR

  • Schedule your interview by calling us at 01-800-8314444
  • Via WhatsApp at 3313384884 with your full name and email address
  • OR Visit us in person Monday – Friday 9 am – 2 pm, in Periferico Sur #7980, int. 1 A, Tlaquepaque, Jalisco, 45600


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