Trainer - Learning and Development - Windsor Ontario, Canada

• Achieve 100% of training completion goals.
• Learn key business objectives, timeframes, and requirements associated with each training goal and class.
• Understand and Improve the key success metrics associated with training goals.
• Deliver excellent customer service and communication.
• Escalate training issues as appropriate

• Background in training and/or adult learning
• Strong understanding of TTEC 's business, core values, and goals
• High customer service orientation
• Great interpersonal skills in dealing with a diverse population
• Strong coaching shills
• Strong attention to detail and desire to follow procedures
• Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
• Call center experience

• - Knowledgeable, encouraging, supporting and present leadership

• · Diverse and community minded organization

• · Career-growth and lots of learning opportunities for aspiring minds

• · And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.