Talent Acquisition Specialist

At Percepta, we bring first-class service across each market we support. As a Talent Acquisition Specialist, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing

The Talent Acquisition Specialist (TAS) is responsible for acquiring the most qualified employees to meet the staffing needs of the departments supported by the Human Resources Team. Develops new strategies and programs to attract both qualified internal and external candidates to open positions and ensures a constant pipeline of qualified candidates are available for interviewing. This position works closely with the site management team on determining best recruiting strategies, forecasting staffing needs, customizing skill and testing requirements and implementing high quality interviewing selection techniques. This position will also assist with various other Human Resources duties as needed.

During a Typical Day, You’ll

·Develop and maintain strong working relationships with hiring managers and other team members to create a partnership that yields success, predictable results, and credibility.

·Learn and understand each position responsible for filling.

·Develop and maintain a network of contacts to help identify and source qualified candidates.

·Build applicant sources by researching and contacting community services, colleges, employment agencies, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

·Build and maintain the candidate pool; keeping in touch with applicants to build interest in Percepta for future openings.

·Post, update and ensure consistency of all internal and external job postings.

·Leads candidate selection activities including screening, assessment process and interviewing.

·Review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements.

·Provide complete, accurate, and inspiring information to candidates about the company and position.

·Prescreen candidates and present to hiring managers for interview.

·Coordinate all communication with candidates.

·Help with scheduling and logistics of all interviews between candidates and hiring managers.

·Works closely with hiring managers and peer Talent Acquisition Specialists to ensure a satisfactory interview process, leaving candidates with a great experience.

·Stay abreast of current legislation and policy changes to ensure recruiting activities follow all processes and procedures outlined by Percepta policies and Federal, State, and Local employment law.

·Facilitate post-offer process with employees once offer has been accepted.

·Conduct on-boarding and orientation with new hires.

·As first point of contact with applicants, fully demonstrate the culture and values of the organization.

·Progressive and forward thinking on technology and processes to simplify and improve the hiring experience. Subject matter expert for recruiting technologies like TextRecruit, Chatbot functionality, Enboarder, etc.

·Responsible for forecasting and funnel reporting to measure effectiveness of our recruitment efforts- constantly striving for the best channels and applicant experience.

What You Bring to the Role

Education

·Associate’s Degree required, Bachelor’s preferred.

Experience

·3+ years of progressive recruitment experience in a high volume recruitment environment (agency recruiting experience a plus).

·Knowledge of sourcing techniques using social media and experience using LinkedIn, Twitter and Facebook to identify and engage talent.

·Strong (and current) knowledge of all laws and regulations pertaining to employment and equal opportunity.

·HR Information System experience.

·College recruiting experience desirable.

·Strong organizational, time management, planning and problem solving skills.

·A strong sense of urgency and the ability to work in an environment with time sensitive deadlines.

Skills

·Ability to think on their feet and thrives under pressure

·Manages effectively in a results driven environment

·Outstanding written and verbal communications skills

·Must possess strong Internet, active, and passive candidate search skills

·Excellent organizational skills, including the ability to manage multiple assignments and excel in a high volume demanding environment

·Proficiency in HRIS and Applicant Tracking Systems required

·Proficiency in Microsoft Applications (Word, Excel, Power Point) required

·Understands the external marketplace and the impact it has on sourcing strategies (i.e. competition, unemployment rate, movement of companies in/out of area)

·Ability to develop strong relationships with all levels of management and external resources

·Ability to effectively present information and respond to questions from groups of managers, clients, and applicants

What You Can Expect

• Meal allowance
• Rice subsidy
• Night differential
• Overtime pay
• Company HMO coverage (employee and dependents)
• Life insurance and disability benefits
• Medical, optical, and dental (MOD) funds
• Employee Assistance Program (EAP)
• Health and wellness programs
• On-site clinic services
• Tuition reimbursement
• Paid Time Off (PTO) annual conversion
• 13th-month pay
• Training and Development Programs (Percepta College)
• Award-winning Employee Rewards Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

·Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

·Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

·Leave it better – We take ownership and leave every process, person, and place better than we found it.

·Win together – We succeed as one—celebrating, supporting, and showing up for each other.

·Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

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