Bilingual Inside Sales Agent – B2B – French-English - Work from Home in Canada
APERÇU
Notre métier, c'est de rendre les clients heureux ! Nous apportons de l'humanité aux entreprises. Nous sommes les personnes et les technologies de pointe qui se cachent derrière un grand nombre des marques les plus emblématiques du monde.
Prêt à égayer la journée des gens ? Qu'il s'agisse d'obtenir rapidement des réponses pour les clients, de les conseiller sur les produits avec compassion ou de trouver des solutions à leurs problèmes avec le sourire, vous ferez la différence entre une expérience client moyenne et une expérience exceptionnelle.
Vous jouez un rôle déterminant dans l'expérience des clients et des employés. Et c'est en grande partie grâce à notre équipe chargée de l'expérience client que notre culture et notre entreprise ont été récompensées !
Télétravail : oui
DÉTAILS DE L'EMPLOI
Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Inside Sales Agent speaking French and English working remotely in Canada, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Canada says it all!
This role is limited to residents of certain locations in Canada only. This position is open to residents of Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, and Saskatchewan.
Applications for this role will not be accepted from residents of Ontario or outside of Canada. These restrictions are for this opportunity only. You may qualify for other TTEC openings. Please continue to search TTECjobs.com.
What You’ll be Doing
Do you have a passion connecting with others? Are you motivated in maximizing sales opportunities? Are you results oriented? In this role, you’ll work professionally and effectively to service, enhance and build relationships with current and future customers in the hotel industry. Whether it’s getting answers for customers quickly, making a sale or explaining the products with compassion and with a smile, you’ll be the difference between their customer experience being just average to an exceptional one.
During a Typical Day, You’ll
- Work in the sales program and will be responsible for the introduction and the acquisition of opportunities for a worldwide hotel chain
- Engage both warm and cold leads with intent to sign up potential clients for our hotel corporate discount
- Use different channels to identify the point of contact responsible for the company’s travel
- Uncover pain points and introduce the program to our current and potential clients
- Manage our customer accounts
What You Bring to the Role
- Fluency in French and English (written and spoken), with the ability to collaborate effectively with global customers and colleagues who communicate in both languages
- One year or more of B2B sales experience
- One year of hospitality experience
- High school diploma or equivalent
What You Can Expect
- The position is permanently remote and full-time. Required availability: Monday through Friday between 6:00 AM – 5:00 PM
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage of $19.25/per hour plus bonus potential
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
A Bit More About Your Role
We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
Location/Division Montreal, QuebecCanada Job Requisition 04AQM Work From Home YesNo jobs have been viewed recently.
« Je me sens très responsabilisé. TTEC encourage la transparence et le travail d'équipe et apprécie les nouvelles idées. TTEC croit en la formation de meilleurs professionnels et propose des programmes de développement. Le fait de pouvoir gagner de l'argent et apprendre en même temps nous donne beaucoup de pouvoir ! » Ankit, directeur principal, livraison des ventes, TTEC Inde
Profil du poste
Qu'est-ce qui fait d'un champion de l'expérience client un champion hors pair ? Découvrez-le ci-dessous !
- Écouteur emphatique
- Utile
- Organisé
- Une personne qui résout les problèmes
- Connaissance du monde numérique
- Digne de confiance
Choisissez votre propre parcours professionnel
Lorsque vous rejoignez TTEC, votre parcours professionnel est aussi individuel que vous l'êtes. Au fur et à mesure que vous excellerez dans le premier poste que vous aurez choisi, vous déciderez peut-être que ce poste vous convient parfaitement. Vous évoluerez grâce à une formation supplémentaire et deviendrez encore meilleur. Vous pouvez également décider d'acquérir de nouvelles compétences ou d'approfondir votre expérience antérieure. Vous travaillerez avec votre responsable pour élaborer votre parcours professionnel personnalisé. Vous pourriez par exemple évoluer vers un poste de chef d'équipe, passer à la formation ou à la gestion de la main-d'œuvre, voire au recrutement où vous deviendrez l'ambassadeur de la marque pour le prochain affilié de TTEC.
La vie chez TTEC
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