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Administrative Specialist - Field Planner - English - Hybrid

Bulgaria

Overview

Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.

Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Being part of the TTEC family has its benefits

  • bar chart

    Free career development courses

  • heart withstatus bar

    Health & wellness programs

  • person sitting reflecting

    Paid time off
    & work-life balance

  • hand with circles on top

    Community
    give back events

  • trophy

    Referral & recognition programs

We’re working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.

Job Details

At TTEC we’re all about the Human Experience. Elevated. As an Administrative Specialist – Field Planner – English working hybrid in Sofia, Bulgaria you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 

What You’ll be Doing
Are you organized and detail oriented?  Have you built purchasing plans that minimize material cost and inventory while ensuring appropriate inventory? In this role you’ll report to a logistics manager and play an essential role in planning the future needs of the business, working with other team members to monitor and report on the inventory of materials and products.

During a Typical Day, You’ll

  • Build and execute purchase plans with relevant suppliers
  • Optimize costs by maintaining the appropriate levels of inventory
  • Plan spare parts levels for customers based on historical data
  • Communicate deliverables and timelines to customers

What You Bring to the Role

  • Written and spoken communication skills in English
  • Customer service or administrative support experience
  • Superior planning and organizational skills
  • Ability to analyze data with a high degree of attention to detail
  • Computer savvy

What You Can Expect

  • Dedication to your career growth and professional development
  • Actively diverse and inclusive culture 
  • Community-minded organization committed to giving back
  • Global team of curious lifelong learners guided by our company values
  • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. 

#LI-Hybrid

Location/Division Sofia, BG Job Requisition 030ZX
Apply now
Testimonial Profile

"I feel very empowered. TTEC promotes transparency and teamwork and appreciates new ideas. TTEC believes in creating better professionals and has development programs. How empowered are we that we can earn and learn at the same time?!" Ankit, Senior Manager, Sales Delivery, TTEC India

Position Profile

What makes an amazing customer experience champion? Check it out below!

  • Empathetic listener
  • Helpful
  • Organized
  • Problem solver
  • Digitally savvy
  • Trustworthy

Choose your own career path

When you join TTEC, your career path is as individual as you are. As you excel in your selected first role, you may decide that it’s the perfect fit. You’ll grow through added training and become even better. And you may also decide that you’d like to learn new skills or further expand on your previous experience. You’ll work with your manager to craft your personalized career journey. You could include growing into a team lead role, transitioning to training or workforce management, or maybe even recruitment where you’ll be a brand ambassador for that next TTEC affiliate.

Career Path

Life at TTEC

Únete a nuestra comunidad de talentos

Tanto si te gusta trabajar con clientes o en un puesto de soporte comercial, tenemos un puesto que te encantará.

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  • Customer Care Representative, Provincia de Sofía, BulgariaBorrar

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