Principal Data Engineer

Bringing smiles is what we do at TTEC… for you and the customer. As a Principal Data Engineer working hybrid in Hyderabad, India , you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing –

In this role, you'll be tasked with designing and executing GCP data engineering solutions within broader project frameworks. This involves leveraging Google Data Products tools and GCP DevOps resources to develop efficient CI/CD pipelines. Additionally, you'll utilize your expertise in SQL, data analytics tools, and ETL technologies to ensure effective data processing and analysis.

You'll report to Director Data Engineering.

During a Typical Day, You’ll

·Proficient in building and delivering GCP data engineering solutions as part of larger projects.

·Demonstrated expertise in Google Data Products tools like BigQuery, Dataflow, Dataproc, and Cloud Composer.

·Strong familiarity with GCP DevOps tools and CI/CD pipelines, including GitHub and Jenkins.

·Extensive experience in SQL, Data Analytics tools, and ETL technologies, complemented by GCP Associate Certification (Data Engineer) and Data Warehousing/ETL certifications.

·Understanding of internal data domains such as Empower, Oracle, Kronos, and Employee systems.

·Knowledgeable about Quality Management Platforms like NICE engage, and Humanify Operational Platform (HOP) data.

·Skilled in building relationships with business partners, providing cloud solutions assistance, owning issues, collaborating with cross-functional teams, and actively contributing to continuous learning. Additionally, aspires to become the go-to person for Cloud Architecture.

What You Bring to the Role

·Expertise in building and delivering GCP data engineering solutions within project contexts.

·Proficiency in utilizing Google Data Products tools such as BigQuery, Dataflow, Dataproc, and Cloud Composer.

·Strong knowledge of GCP DevOps tools and CI/CD pipelines, including GitHub and Jenkins.

·Extensive experience working with SQL, Data Analytics tools, and ETL technologies, backed by relevant certifications.

·Comprehensive understanding of internal data domains like Empower, Oracle, Kronos, and employee systems.

·Familiarity with Quality Management Platforms such as NICE engage, and Humanify Operational Platform (HOP) data.

·Ability to build strong relationships with business partners, provide assistance with cloud solutions, and effectively collaborate with cross-functional teams while actively contributing to continuous learning and aspiring to become the go-to person for Cloud Architecture.

What You Can Expect

·Supportive of your career and professional development

·An inclusive culture and community minded organization where giving back is encouraged

·A global team of curious lifelong learners guided by our company values

·Ask us about our paid time off (PTO) and wellness and healthcare benefits

·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit www.mybenefits.ttec.com for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LIHybrid

Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.