Diversity, Equity & Inclusion

No matter what makes you - YOU, we value it!

"At TTEC, all people are equal, moments are shared, differences are valued and discussions are encouraged." - Ken Tuchman, CEO

Group of people wearing pride shirts and holding flags

Embracing Diversity

We consider our differences as one of our greatest strengths because it enables us to see many perspectives. And with 3.5 million customer interactions a day and a team of over 60,000 globally, we need to build a company that reflects that diversity.

Fostering unity through human experience

“When you have a culture that is diverse, you have a culture that is high performing.”

“Our voices are heard, we are respected, regardless of gender.”

“TTEC sees my worth not only as an employee, but as a human as well.”

TTEC Diversity Council

Comprised of employees from diverse backgrounds, our Diversity Council focuses on organizational change and advancing our Diversity, Equity & Inclusion (DE&I) priorities by:

- Identifying best diversity, equity, and inclusion practices

- Guiding senior leadership on culture, climate, equity, and inclusion in our workplace

- Conducting self-assessments of committee effectiveness

A melting pot of awesomeness

Collage of photos from TTEC employee events

We’re aware that inclusion doesn’t just happen organically – we need to make it happen! That’s why we’re not only amplifying local inclusiveness groups our employees have created around the world, but also creating centralized groups to support our diverse employees, ensuring there’s mentorship, open dialog, and opportunities for professional development.

Thriving globally, united in community

Our employee-established Employee Resource Groups (ERGs) celebrate the rich tapestry of our global workforce, creating opportunities where everyone can thrive and contribute their unique perspectives. These groups spark innovation and foster a vibrant culture, empowering employees to grow, connect, and lead. This helps us understand and delight customers around the world, driving success for everyone.

Champions of Color

Champions of Color was created to promote a safe, collaborative and supportive environment for employees who identify as Black, African American, or of African descent.

MINDS

A diverse group of TTEC employees that want to highlight the strengths of neurodiversity and foster an inclusive environment by raising awareness and fostering acceptance.

Persons with Disability

The vision and mission of the PWD program is for all employees to attain a fulfilling career with full support from the company and its employees and without bias.

Prism

We work to promote a safe and inclusive environment for LGBTQIA+ employees and cultivate awareness and sensitivity across every level of our global organization.

TTEC Familia

TTEC Familia fosters a vibrant community, enhances cultural understanding, and empowers Latino/a/x and Hispanic employees, allies, and supporters to achieve their full potential within TTEC.

Wisdom Warriors

Promote a positive work environment eliminating ageism bias while fostering acceptance and value for those 50 and above providing opportunities to network, problem solve, and helpful resources.

Women in Leadership

A diverse group of women & allies from across TTEC to inspire each other to realize their individual potential, enhance their career, and to create opportunities for our next generation of women leaders.

TTEC welcomes Me!

There's diversity. And then there's inclusion. We foster an inclusive culture where YOU are welcome to be well... YOU. So, join our team and bring your authentic self to work at TTEC.

Meet a few of our team members as they share what they experienced before joining the team. And how they are now encouraged to be themselves as a part of our global family at TTEC.

It’s what happens because we do the right thing

Who doesn’t love to celebrate awards? We’re honored to receive recognition for all the amazing work our team does day in and day out all over the world to create a place where everyone experiences belonging.