TA Pre Onboarding Specialist

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a TAPre Onboarding Specialist working hybrid in Warsaw or Cracow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You'll be Doing
We are seeking a detail-oriented and proactive TA Pre Onboarding Specialist to ensure a seamless pre-employment experience for new hires in Warsaw & Cracow, Poland. This role focuses on managing the administrative aspects of the hiring process from offer acceptance to Day 1, ensuring compliance, documentation accuracy and a positive candidate experience.

During a Typical Day, You'll:

• Coordinate and manage all administrative tasks related to the pre-onboarding process for new hires.
• Prepare and issue employment contracts and offer letters in alignment with Polish labor law and internal policies.
• Collect, verify, and file required documents (e.g. ID, tax information, social security number – AMKA/AFM/AMKA, diploma copies, etc.).
• Maintain accurate records in TA’s IT platforms including our ATS.
• Liaise with internal departments (e.g., Payroll, IT, Facilities) to ensure Day 1 readiness.
• Act as the point of contact for new hires regarding pre-employment queries and onboarding timelines.
• Ensure legal compliance with local employment laws and company procedures.
• Support continuous improvement initiatives to enhance the pre-onboarding process.

What You Bring to the Role

• Proven experience in HR administration, recruitment support, or similar role.
• Familiarity with Polish labor and employment regulations.
• Strong organizational and time-management skills.
• High attention to detail and confidentiality.
• Excellent communication skills in Polish and English (verbal and written).
• Proficiency in MS Office and a working knowledge of TA applicant tracking systems
• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).

What You Can Expect

• Working days Monday- Friday.
• Supportive of your career and professional development.
• An inclusive culture and community minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Ask us about our paid time off (PTO) and wellness and healthcare benefits.
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you. Visit https://mybenefits.ttec.com for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.