Skip to main content
Banner AJD Vet

Bilingual Inside Sales Agent – B2B – French-English - Work from Home in Canada

Montreal, Canada; Canada

Overview

Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.

Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Work From Home : yes

Being part of the TTEC family has its benefits

  • bar chart

    Free career development courses

  • heart withstatus bar

    Health & wellness programs

  • person sitting reflecting

    Paid time off
    & work-life balance

  • hand with circles on top

    Community
    give back events

  • trophy

    Referral & recognition programs

We’re working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.

Job Details

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.  As a Bilingual Inside Sales Agent speaking French and English working remotely in Canada, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Canada says it all!

This position is only open to Canadian residents.

What You’ll be Doing

Do you have a passion connecting with others? Are you motivated in maximizing sale opportunities?  Are you results oriented?  In this role, you’ll work professionally and effectively to service, enhance and build relationships with current and future customers in the hotel industry. Whether it’s getting answers for customers quickly, making a sale or explaining the products with compassion and with a smile, you’ll be the difference between their customer experience being just average to an exceptional one.

You’ll report to your manager. Seek to understand is one of our core values and working in a global company means working with teammates from around the world. As it’s important we understand one another, speaking English is required so that we can communicate with each other wherever we are.  

During a Typical Day, You’ll 

  • Work in the sales program and will be responsible for the introduction and the acquisition of opportunities for a worldwide hotel chain 
  • Engage both warm and cold leads with intent to sign up potential clients for our Hotel Corporate Discount 
  • Use different channels to identify the point of contact responsible for the companies travel 
  • Uncover pain points and introduce the program to our current and potential clients 
  • Manage our clients' accounts

What You Bring to the Role 

  • Ability to read, write, and speak French and English. In this role you will be interacting with global customers and coworkers whose primary language is French and English. 
  • One year or more of B2B sales experience 
  • One year of Hospitality Experience 
  • Strong oral and written communication skills 
  • High school diploma or equivalent. College degree is preferred 
  • Hotel sales background is a plus 
  • Must reside in Canada

What You Can Expect  

  • The position is permanently remote and full-time. Required availability: Monday through Friday between 6:00 AM – 5:00 PM 
  • Commission bonus 
  • Supportive of your career and professional development  
  • An inclusive culture and community minded organization where giving back is encouraged  
  • A global team of curious lifelong learners guided by our company values  
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits  
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

Visit https://mybenefits.ttec.com/?manual for more information. 

About TTEC  

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.  

#LI-Remote 

Location/Division Montreal, QuebecCanada Job Requisition 03RNE Work From Home Yes
Apply now
Testimonial Profile

"I feel very empowered. TTEC promotes transparency and teamwork and appreciates new ideas. TTEC believes in creating better professionals and has development programs. How empowered are we that we can earn and learn at the same time?!" Ankit, Senior Manager, Sales Delivery, TTEC India

Position Profile

What makes an amazing customer experience champion? Check it out below!

  • Empathetic listener
  • Helpful
  • Organized
  • Problem solver
  • Digitally savvy
  • Trustworthy

Choose your own career path

When you join TTEC, your career path is as individual as you are. As you excel in your selected first role, you may decide that it’s the perfect fit. You’ll grow through added training and become even better. And you may also decide that you’d like to learn new skills or further expand on your previous experience. You’ll work with your manager to craft your personalized career journey. You could include growing into a team lead role, transitioning to training or workforce management, or maybe even recruitment where you’ll be a brand ambassador for that next TTEC affiliate.

Career Path

Life at TTEC

Join our talent community

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

Interested In

  • Customer Care Representative, CanadaRemove
  • Customer Care Representative, Montreal, Quebec, CanadaRemove

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from TTEC.