Skip to main content
Banner AJD Vet

Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA

Englewood, Colorado; ; Remote

VISÃO GERAL

Nosso objetivo é satisfazer os nossos clientes! Por isso, humanizamos os negócios. Somos as pessoas e a tecnologia avançada por trás de muitas das empresas mais renomadas do mundo.

Gostaria de deixar o dia das pessoas mais positivo? Seja fornecendo respostas rápidas aos clientes, prestando consultoria sobre produtos ou encontrando soluções para os problemas deles com um sorriso no rosto, você será a diferença entre do experiência do cliente ser razoável e incrível.

Você é fundamental para impactar a experiência do cliente, do consumidor e do funcionário. E nossa equipe de experiência do cliente é um dos principais motivos pelos quais somos uma empresa com cultura premiada!

Trabalho remoto: Sim

Fazer parte da família TTEC tem seus benefícios

  • bar chart

    Cursos gratuitos de desenvolvimento de carreira

  • heart withstatus bar

    Programas de saúde e bem-estar

  • person sitting reflecting

    Equilíbrio entre vida pessoal e profissional

  • hand with circles on top

    Eventos de responsabilidade social

  • trophy

    Programas de indicação e reconhecimento

Trabalhamos com afinco para conquistar seu sorriso todos os dias. Quer você trabalhe em casa ou em uma de nossas incríveis unidades, temos benefícios e programas para você e sua família.

DETALHES DA VAGA

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Licensed Healthcare Insurance Agent - Spanish-English working remotely,  you’ll be a part of bringing humanity to business. #experienceTTEC. We value your investment in yourself to study and pass the insurance exam in your current state.  In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licensed in other states and invest in your continuing education credits, as well as any renewal costs.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Our TTEC work from home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, LA or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.

What You’ll be Doing

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

As a Licensed Healthcare Insurance Agent, on a typical day, you’ll

  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
  • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs customers may have and help them to upgrade products or services

What You Bring to the Role

  • Current Health insurance license in your state of residence
  • Bilingual in English and Spanish
  • High speed internet (>25 mbps)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • Strong customer service orientation
  • High school diploma or equivalent
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • All license fees provided by TTEC as your employer
  • Guaranteed hourly wage plus performance bonus opportunities
    o    Base wage of $19 per hour
    o    During our defined season only (from July 15th to December 15th), you'll receive an additional stipend of $5 that will bring pay to $24/hr
    o    Plus, you’ll receive a monthly pay-for-performance bonus.  This brings your earning potential effectively up to $28/hour during the season
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit https://hellottecbenefits.com/ for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Location/Division Englewood, CO , United States , Remote Job Requisition 03WOQ Work From Home Yes
Inscreva-se
Testimonial Profile

“Eu me sinto muito bem preparado. A TTEC promove a transparência e o trabalho em equipe e valoriza as novas ideias. A TTEC acredita na formação de melhores profissionais e tem programas de desenvolvimento. Nos sentimos muito motivados pelo fato de podermos ganhar e aprender ao mesmo tempo!” Ankit, Gerente Sênior de Vendas da TTEC Índia

Perfil da posição

O que caracteriza um extraordinário campeão de experiência do cliente? Confira abaixo!

  • Ouvinte atencioso
  • Colaborador
  • Organizado
  • Solucionador de problemas
  • Conhecedor do mundo digital
  • Confiável

Escolha sua própria trajetória profissional

Ao entrar para a TTEC, sua carreira será tão única quanto você. Conforme você se destaca na primeira função que escolheu, pode decidir se é a opção perfeita. Você crescerá com o treinamento complementar e se tornará ainda melhor. E você também pode decidir se gostaria de aprender novas habilidades ou expandir ainda mais sua experiência atual. Você trabalhará com seu gerente para desenvolver sua trajetória de carreira personalizada. Você pode incluir o desenvolvimento para uma função de supervisão, a transição para treinamento ou planejamento de pessoal ou talvez até mesmo recrutamento, onde você será um embaixador da marca para o próximo colaborador da TTEC.

Career Path

Vida na TTEC

Participe de nossa comunidade de talentos

Se gosta de trabalhar com clientes, consumidores ou em funções administrativas, nós temos a posição ideal para você.

Interessado em

  • Customer Care Representative, Estados UnidosExcluir
  • Customer Care Representative, RemoteExcluir
  • Customer Care Representative, Englewood, Colorado, Estados UnidosExcluir

Ao enviar suas informações, você reconhece que leu a nossa política de privacidade e concorda em receber comunicações da TTEC por e-mail.