Technical Support Specialist fluent in Hungarian for HP Account in Sofia at TTEC

Date Posted: 6/22/2018

Job Snapshot

Job Description

At TTEC (formerly TeleTech), we are proud of our team of motivated and talented multilingual speakers. Our employees join a global team of 50,000 who speak 49 languages in 80 countries. We provide learning and development opportunities that give them, a growth oriented culture, and a stimulating and positive work environment.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs.

Here we provide our employees with :

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment;

Your responsibilities will be related with :

• Tracking the cases and internal results following the processes;
• Follow up with the customers until problem is resolved; 
• Monitor the relevant queues;
• Follow up on cases assigned, creation of new cases according to the processes;

To be suitable candidate you need to possess :

• Fluency in Hungarian;
• Basic level of English language (used for internal communication within the company);
• Excellent customer handling skills; 
• Ability to prioritize and work under their own initiative;
• Experience in customer handling will be an advantage.

So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.