Technical Support Representative - Japanese Account in Mandaluyong at TTEC

Date Posted: 9/2/2018

Job Snapshot

Job Description

TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life.
  • Competitive compensation package including regular performance bonuses
  • Medical and dental coverage plus life insurance options
  • Immerse in personal development programs and continued skill enhancement through proprietary training
  • Engage with your colleagues and build friendships through exciting promotions, events and activities

Responsibilities :
  • As a Technical Support Representative you will be required to handle inbound phone & email inquiries from customers based in Japan. You will be expected to help the customers troubleshoot computer peripheral products, as well as provide superior customer service for general inquires.

Requirements :
  • With IT related background (Technical Support Rep)
  • Fluency in Japanese both spoken and written
  • Basic conversational English skills
  • Good understanding of computers including Windows based programs, USB’s and Internet Explorer
  • Strong interest in technology, gaming and entertainment systems
  • Must enjoy working with different types of people and cultures
  • Passion for and commitment to delivering the best support experience
  • Excellent soft and interpersonal skills.
  • Strong e-mail, word processing, and web usage skills
  • Open to Citizens with 13-A Visa

How to Apply
You may apply in the way that suits you best :
  •– Apply online through
  • Email– Email TeleTech at or
  • Call 0915. 295. 7966 for further inquiries
  • Facebook- Visit
  • Twitter- Join the conversation at and direct your message to us
  • Walk In – Apply in person at the 2/F Robinson's Cybergate, Pioneer St., Mandaluyong City and be interviewed on the same day

For more information about TeleTech, visit www.TeleTechJobs.comor join the conversation in Facebook or Twitter