Senior Pricing Analyst in Englewood, CO, US at TTEC

Date Posted: 6/7/2018

Job Snapshot

Job Description

TTEC (formerly TeleTech) is seeking an experienced Senior Pricing Analyst to join our Enterprise Services team at our Global Corporate Headquarters, based in Denver, Colorado. 

Our Pricing team brings significant value and contribution to our company through… Computing new prices and pricing changes for our new and existing clients across all segments.  Not only does the Pricing team compute price points, but we are the gatekeepers for safeguarding the company’s revenue and profitability.  Our Pricing team is also at the forefront of keeping our company competitive in the market by staying up to date on new market developments and finding new and creative ways to price and demonstrate our overall value.
What you’ll be doing : 

This position is responsible for reviewing and coordinating pricing to new and existing clients within all of TTEC’s segments with a primary focus on advising Finance and Operational leadership on details related to engagement pricing.  This position will also assist in special projects, which includes documenting deal terms, maintaining the Pricing Department SharePoint site, etc. Additionally, the Pricing Analyst plays a key role in the support of business leaders by providing analysis and context on proposed deals. 
What you’ll bring to us :
  • Provide and review pricing across all segments to ensure that pricing is timely, accurate and complete and meets the needs of the external customer - profitably. 
  • Continuous development and refinement of pricing models to provide insight to the business and competitive pricing for clients.
  • Clearly define risks and opportunities within deal structures so that business leaders are able to make informed decisions.  
  • Monitor pricing outcomes to actual results and integrate learning into pricing methodology.  
  • Member of cross functional teams of Sales, Sales Solutions, Human Capital, Operations and Technology to drive the best result for the client and the business.
  • Drive pricing improvements that incorporate multiple element solutions and solutions across all business units.  Work cross functionally to improve the quality of pricing inputs and outputs.  Leverage process and technology to drive improved accuracy and timeliness of pricing solutions.
  • Develop and deliver management reports on a periodic basis as well as provide ad hoc reporting to business leaders on the drivers of profitability by client, program and location.  
  • Research location specific cost structures and model what-is pricing scenarios. 


What skills you’ll need :
  • BA/BS in Finance or Accounting preferred
  • Experienced financial professional with 4 years of financial analysis experience, including financial modeling, budgeting and forecasting. 
  • Candidate must have demonstrated experience interacting with all levels of management.
  • Must be comfortable with the use of technology to solve business problems, including a very strong understanding of MS Excel tables and formulas and the use of web-based systems.  
  • Experience with Hyperion reporting and Oracle a plus.
  • Strong attention to details and a solid analytic skill coupled with the ability to aggressively manage deadlines and goals. 
  • Must possess a strong business ethic and thrive in a dynamic and changing environment.


Who We Are :

TTEC (formerly TeleTech) is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC (formerly TeleTech)’s business processes and operations.
Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately

Notice to external Recruiters and Recruitment Agencies : TTEC (formerly TeleTech) does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC (formerly TeleTech), and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC (formerly TeleTech).
Employment Requirements : TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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