Senior Manager, Digital Sales, Leadership & Learning (Sydney) in Sydney at TTEC

Date Posted: 4/12/2018

Job Snapshot

Job Description




 Senior Manager, Learning & Performance (Business Development)
 
At TTEC (formerly TeleTech), we have an extraordinary opportunity to help some of the most successful companies on the planet transform their customer experience and bring humanity to business. We’d like you to join our team.
We’re looking for those who thrive on delivering success for our clients and themselves and who are focused on winning, as evidenced by a proven track record exceeding quota in a sophisticated selling environment. As a direct selling business development executive, you’ll be responsible for developing and executing the strategic direction of key TTEC (formerly TeleTech) business development initiatives within an assigned geographic territory and/or named account list in order to bring our evolving and expanding solution set to market in creative and meaningful ways. You’ll be challenged in our fast-paced environment - and with a competitive compensation package, you’ll be rewarded for meeting those challenges. 
 
What you will be doing : 
 

•         Identify, establish and develop relationships with executive client decision makers

•         Leading TTEC (formerly TeleTech)’s sales pursuit teams for any given sales opportunity

•         Contributing to proposal development process and pricing strategies

•         Effective development and management of assigned territory and/or named account list

•         Consistent attainment of assigned quarterly and annual sales targets

•         Lead generation (including cold calling and lead nurturing and follow ups)

•         Pipeline development and management

•         Management of proposals and contractual paperwork with customers

•         Management of the negotiation and deal closure processes
 
What you’ll bring to us :
 

•         Demonstrated ability to generate leads - will be responsible for generating 70% of his/her leads 

•         Experience with enterprise learning technologies strongly preferred

•         Minimum of 3-5 years’ experience with DIRECT sales of professional learning and performance digital technology solutions (not relegated solely to products or product specific services) related to strategic learning and professional consulting services

•         Must demonstrate consistent annual sales quota attainment of $1.5 million of consulting services per year

•         Must demonstrate ability to manage and grow a sales territory through lead generation, new client acquisition and account expansion

•         Consultative solution sales background

•         Strong direct ("hunter") sales experience

•         Knowledge of the full life cycle of the sales process from prospecting to close, prescribes to funnel management
 
What skills you’ll need :
 

•         Must be a self-starter, resourceful, and be able to effectively manage multiple tasks at any given time

•         Proven ability to initiate, develop and grow C-level and senior relationships within target client organisations – and influence purchase and buying decisions

•         Demonstration of sales acumen, critical thinking, solution development, intellect, drive, executive presence

•         Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business

•         Entrepreneurial spirit, preferably with experience building and/or managing advisory services’ practice area

•         Demonstrated ability in a matrixed and consultative selling environment

•         Demonstrated experience crafting and implementing strategic business and technical solutions to meet complex business challenges and customer needs

•         Excellent written and oral/presentation skills

•         Ability to develop and conduct effective proposals and presentations with decision makers
 
What we can offer :
 
At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 49,500 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Not only will you have the chance to create exceptional experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career to amazing places along the way!
 
Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. www.ttec.com/ttec-digital


Notice to external Recruiters and Recruitment Agencies : TTEC (Formerly Teletech) does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC (Formerly Teletech), and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC (Formerly Teletech).