Senior Datawarehousing Engineer in Cainta, Calabarzon, PH at TTEC

Date Posted: 6/19/2018

Job Snapshot

Job Description

TeleTech is seeking a Senior Datawarehousing Engineer to join our Enterprise Intelligence Team.
Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services. 
What you’ll be doing :  

Proficient in technical areas across the Enterprise Data Warehouse and Business Intelligence Organization by providing expertise and guidance to engineering staff in the areas of Exchange Transform and Load (ETL), Analytical processing, Aggregations, data sourcing and data delivery technologies.  Must be able to communicate with business users and IT staff in a cooperative teaming environment.  Data Warehouse Engineer will also be responsible for : maintenance, development and administration of the data warehouse environment.  This role will work with Data and Enterprise Developers in implementing new data warehouse and BI solutions, including working with cloud and big data technologies.

You will be responsible for :

  • Support current and future needs
  • Maintain effective working relationships with Project Managers, Business Analysts, and DBAs, off-shore and on-shore resources, collaborate with the customer’s technical team to gather technical requirements such as performance, maintainability and scalability
  • Implement BI solutions by :
    • Engaging with the functional SMEs to understand the data entities and sources, their relational and hierarchical dependencies, and their business context.
    • Working with the business to gather functional requirements as well as the functional design process
    • Working with the Architect team for new technology solutions and to receive approvals for any technical specifications created by the Engineering team.

  • Address data-related problems in regard to systems integration, compatibility, and multiple-platform integration
  • Work according to the project framework including timelines, quality plans, progress reporting, risk and issue identification and communication

Desired Skills and Experience :

  • Minimum level 3 expert with Microsoft MSBI stack including (2 years minimum) :
    • SSIS – level 3 or greater
    • SQL Server DBA – level 3 or greater
    • TSQL level 3 or greater

  • Experience with other Database and Data Warehouse Technologies, any of the following : Oracle, SQL Server

What We Offer :

  • A fun, challenging and rewarding work environment
  • Performance equity, variable incentive bonus plan
  • Professional development and tuition reimbursement
  • Paid time off and leave of absence programs
  • Rich wellness program and activities along with wellness incentives
  • Above & beyond employee recognition programs
  • Access to local discounts to services and entertainment venues
  • Social activities including employee events, social hours and others

For more information and to find more sales jobs at TeleTech, please visit our website at and sign up for our talent community while you’re there. 

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Notice to external Recruiters and Recruitment Agencies : TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TeleTech.



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