Salesforce Developer- Costa Rica in San Jose, Costa Rica, CR at TTEC

Date Posted: 4/6/2018

Job Snapshot

Job Description

At Ttec, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. 
The Salesforce Developer is intended to drive the Technical side of the integrated solutions provided to our clients.  The Developer must be passionate about solving business challenges and determining solutions for potential clients. This position will analyze, design, develop, configure, integrate and launch new solutions and changes to existing solutions. This role will work heavily with Management, Operations, Clients and other development teams to accomplish the goals for multiple implementations.
Responsibilities :

•          Ability to identify, build and integrate various technologies to provide client solutions and associate applications using and other technologies

•          Develop solutions based on specifications as indicated in design

•          Create high quality solutions for clients

•          Unit test all items developed prior to testing

•          Participate and collaborate on design

•          Create and maintain positive relationships with multiple internal groups to support on-going project development

•          Ability to effectively deliver results on several development projects in the same sprints

•          Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.

•          Attain quarterly and annual objectives assigned by management.

•          Achieve and Maintain Service Cloud Consultant and Developer Certifications
Required Skills :

•          B.S. Computer Science, Software Engineering, MIS or equivalent work experience

•          2 to 3 years development experience

•          2-3 years of Implementation, Design, and Configuration experience within Salesforce is required.

•          Basic understanding of the overall Architecture of Salesforce platform

•          Experience with Salesforce platform - Sales/Service cloud,, Administration/Configuration, Apex, APIs, data loads

•          Experience with Agile methodology

•          Highly motivated self-starter with a desire to "go the extra mile"

•          Solid oral, written, presentation and interpersonal communication skills

•          Proven time management skills in a dynamic development environment

•          Ability to work as part of a team to solve technical problems in varied political and geographic environments
Desired Skills :

•          Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications

•          CRM, Interaction Management, CTI, Case Management and Technologies that support these

•          3 years of experience working on multiple Salesforce Implementations with Service, Sales, and Custom Applications and associated technologies
We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in service support and delivery.
TeleTech requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer.


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