Sales Chat Representative in United Kingdom at TTEC

Date Posted: 7/27/2018

Job Snapshot

Job Description

Mettrr Sales Chat Representative
TTEC (aka Teletech) is a global business process outsourcing company that has been driving customer experience since 1982.  The company provides customer strategy, analytics-driven and technology-enabled customer engagement management solutions across various industries. We have 48,000 employees across 23 countries.
Under supervision, Sales Chat Representatives will engage (via chat) customers on requesting information for their website services.  The new customers will be SMBs (Small to Medium Businesses). The focus will be to drive the value of the Mettrr solution and schedule customers an appointment with a phone Sales Representative.
In this position, you will…

•         Engage new leads via the Chat interface on and email. All chat representatives will be evaluated on their ability to meet appointment quotas and chat quality.

•         Communicate with potential clients via online chat and e-mail and introduce these clients to the Mettrr solution.

•         Be measured through a variety of related sales metrics. The quality and method of work must be completed in accordance with the company's core values.

•         Other related duties as assigned.
What we’re looking for :
Motivation, Passion, Integrity. Those are just some of the attributes valued at TTEC. Of course, there are some other requirements too. These include :
  • Bachelor’s Degree from a 4-year college or university; equivalent work experience will be considered

•         Minimum 1 year chat or email experience; sales experience is a plus.

•         Business to Business sales experience preferred
  • Experience in a quota driven environment
  • Superior communication skills with the ability to identify needs and communicate ideas in a online chat environment
  • Open to continuous self-improvement, must be coachable and thrive on training and mentoring
  • Exceptional written communication skills
  • Ability to navigate through several web applications simultaneously
  • Competency using Microsoft Windows
  • Type a minimum of 55 words per min

What we offer :
  • Competitive salary lucrative commission structure
  • Advancement and Career Opportunities
  • Medical and Dental Insurance Programs
  • Tuition Reimbursement & Retirement Planning
  • Paid Time Off
  • Casual dress code

Being a TTEC Business Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TTEC is looking for people who LOVE making sales and business growth happen. We are a company filled with high energy people with a willingness to put the client's needs first. 


  1. Sales Jobs
  2. Sales Rep Jobs