Recruiting Leader in Remote, USA at TTEC

Date Posted: 9/13/2018

Job Snapshot

Job Description

TTEC is seeking an experienced Recruiting Leader to join our Enterprise Services team.  Preferred location for this role is Englewood, CO but remote candidates will also be considered.

At TTEC, our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.

What you’ll be doing : 
You’ll be responsible for all Talent Acquisition needs within an assigned business segment.   The Recruiting Leader must collaborate and liaise with business segment leaders and successfully deliver full-cycle recruitment solutions for management, professional and executive hires within a specific business segment.  This role is responsible for the sourcing, interviewing and selection of candidates for various levels of positions; promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.  You will actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.  Recruiting Leaders / Talent Practice Leaders may have direct reports or lead project teams.
We are seeking a Recruiting Leader to support the talent acquisition needs of key revenue-generating positions across the United States and internationally.
What You’ll Bring to Us : 

  •  Manage the full recruitment cycle for complex hires across a variety of functional groups including technology, management consulting, data analytics, etc.
  • Clearly articulate client needs, execute sourcing and recruitment strategy, and identify specific talent pools to fulfill talent needs
  • Execute effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, our team and other relevant passive recruitment methods
  • Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each role to consistently generate a healthy pipeline of high-quality candidates
  • Stay relevant on cutting edge recruiting strategies, collect competitive intelligence, and identify trends, patterns
  • Develop a thorough understanding of TTEC, our value proposition, and internally how we deliver on that proposition to clients
  • Cultivate strong relationships with senior leaders to understand and document recruiting specifications and facilitate recruiting strategy
  • Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and culture
  • Develop and implement a feedback mechanism and regular communication cadence to provide impactful updates and market intelligence to executive-level internal customers
  • Provide counsel to managers on interview process/skills to ensure compliance and minimize risk factors
  • Lead candidates through the recruiting process and ensure a fair, timely, transparent candidate experience that promotes sustained connectivity and continued relationship building and management
  • Manage data integrity within applicant tracking system, ensuring timely entry and visibility of recruitment activity within ATS/CRM technologies

Qualifications :

  • Passion and expertise completing challenging search processes through to successful conclusion
  • Ability to thrive in a fast-pace environment where business results hinge upon talent
  • Minimum 10 years’ experience of full life cycle recruiting, preferably with a combination of executive search & corporate experience including 5 years’ experience working on complex, high level searches targeting VP level and above
  • Track record of successfully pipelining and recruiting top management consulting talent from respected companies and multiple geographies
  • Excellent independent sourcing skills
  • Relentless drive to find and connect with the best talent
  • BA/BS degree preferred
  • Previous experience managing the recruiting and documenting process and applicants utilizing an Applicant Tracking System (ATS); Taleo experience a plus.  Experience with a Candidate Relationship Management tool like Avature, Smashfly or Ascendify a plus.
  • Demonstrated experience meeting and exceeding recruiting metrics/targets
  • Ability to multi-task and work in a fast-pace, high-change environment
  • Ability to travel as necessary up to 10%

Who We Are :
TTEC is a pioneer in customer experience, engagement and growth solutions. Our 48,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC’s business processes and operations.
What We Offer :

  • Competitive compensation and bonus structure, 401K company match, tuition reimbursement
  • Mentoring and on-the-job training
  • Global career mobility, professional development, employee recognition programs
  • ‘Dress for your day’ philosophy, opportunities for flexible and remote schedules
  • Cafeteria, fitness center, dry cleaning, postal services, covered parking 
  • Rich wellness program and incentives
  • Access to local discounts in Denver for services and entertainment venues
  • Social activities including Boo at HQ, social hours, take your kids to work day, holiday luncheons & patio grill summer concert series

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer.