Privacy Specialist with English for HP Account in Sofia, Sofia City, Bulgaria at TTEC

Date Posted: 4/12/2018

Job Snapshot

Job Description

At TTEC, we provide learning and development opportunities,a growth oriented culture, and a stimulating and positive work environment.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs. 

What will you get?

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment;

So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

What will you be doing?

• Uses Privacy Mailbox application to respond to inquiries and track metrics;
• Responds to varios inquiries - preference management, record updates, access and deletion requests, and general privacy questions;
• Distribute information and documentation when required;
• Liaises and escalates more complex privacy inquires to Project Manager or other privacy contacts to ensure an accurate, professional response is delivered back to the customers;
• Identifies and reports mailbox trends;
• Maintains team resources, e.g. SharePoint, FAQs.

What do you need to be successful?

• Fluency in English;
• Very good communication and teamwork skills;
• Good computer literacy (Word, Excel, Outlook, PowerPoint);
• Ability to prioritise workload effectively against tight timescales;
• Ability to research information and report on findings;
• Good proof-reading skills and attention to detail;
• Relevant experience will be considered as an advantage.

Click on the Apply button to let us know about you.
Please send your CV in English

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.