Partner Account Support Specialist with English for Hewlett Packard Enterprise Account in Sofia, Sofia City, Bulgaria at TTEC

Date Posted: 7/26/2018

Job Snapshot

Job Description

At TTEC we are proud of our team of young and talented multilingual speakers. Our employees join a global team of 50,000 who speak 49 languages in 80 countries. We provide learning and development opportunities that give them, a growth oriented culture, and a stimulating and positive work environment.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs.

We offer :

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment

You will :



• Manage enquiries of corporate customers coming through different access channels
• Validate data related to customers right to use specific service;
• Monitor the case till it is completed, the part is shipped and invoiced;
• Review and evaluate customer feedback;
• Support projects for process and quality improvement;




If you have/are : 


• Very good level of English, both written and verbal;
• A good team player with strong communication skills;
• Relevant work experience will be considered as an advantage;
• Good analyzing skills is preferred;
• Eager to excel your knowledge and abilities.


If you consider we can make a good team together please send your CV in English stating the position you are applying for.

 
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.