Global Talent Acquisition Senior Specialist in Quezon City at TTEC

Date Posted: 4/9/2018

Job Snapshot

Job Description


TeleTech is seeking a Talent Acquisition Shared Services Senior Specialist to join our Human Capital Team.
 
Our Human Capital Team is always looking for new ideas and challenges to meet our employee satisfaction. We want to show our public that Teletech is the right place to work.
 
What you’ll be doing : 
 
This position handle high-level tasks for both candidate management and back office functions in a high volume recruitment operational environment. Senior Specialists are expected to assist the Team Leads in achieving overall operational efficiency and consistently meeting or exceeding hiring targets.
 
What you’ll bring to us :
  • Preparing both recurring and ad-hoc reports covering multiple productivity metrics for various recruitment support functions.
  • Analyzing day-to-day statistics and working with the Team Leads to identify trends and provides input regarding operational strategies as necessary.
  • Acting as a subject matter expert (SME) to support front line TA Shared Services team members.
  • Liaising with both external and internal clients, partners and stakeholders on a regular basis.

What skills you’ll need :
  • Desire to achieve aggressive recruiting goals under tight deadlines.
  • Strong desire to work and support global locations and to be placed in any shift as required by the business need.
  • Must have good communication skills and excellent people skills.
  • Must have the ability to speak professionally to candidates from different background regardless of the medium (phone, chat, etc.)
  • Must have the ability to learn and use recruitment technologies (Applicant Tracking Systems, Excel, SharePoint, and other internet based systems and tools).
  • Must have strong attention to detail, initiative, a high level of integrity, judgment, and follow-through.

Who We Are :
 
TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
 
Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TeleTech’s business processes and operations.
 
What We Offer :
  • Competitive salary packages, variable incentive bonus plans
  • 100% employer paid HMO coverage for employees
  • Life insurance, wellness programs, onsite clinic
  • Comprehensive health and wellness program, including employee assistance
  • Employee recognition programs, professional development, tuition reimbursement
  • Learning and career growth opportunities via our global footprint
  • Shuttles, gym discounts

 


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