Data Management and Business Analyst Expert with English for HP Account in Sofia, Sofia City, Bulgaria at TTEC

Date Posted: 2/12/2018

Job Snapshot

Job Description

At TTEC, we provide learning and development opportunities,a growth oriented culture, and a stimulating and positive work environment.
When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs. 

What will you get?

• Extensive training programs;
• Environment that stimulates achievement and excellent customer service;
• Competitive remuneration package;
• Access top notch business best practices;
• Work in a challenging and pleasant business environment;

So join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

What will you be doing?

• Create accurate reports and visualization tools to support operations;
• Monitoring the performance in line with strategic objectives;
• Providing any operational reporting needed to run the business; 
• Developing/running weekly/monthly operational reviews within the organization;
• Reporting and forecasting accurately the spends of the organization;
• Defining key performance indicators and targets to run the business;
• Defining budget needed to execute the complaints;
• Analyzing root causes for complaints and drive preventive actions with the organization.

What do you need to be successful?

Education and Experience Required :

• This job requires data management expertise together with a strong motivation for business & financial analysis and understanding;
• 3 years of professional experience in business / finance analysis or data management;
• Strong expertise in Excel, VBA, IRS Reporting Studio – SQL, Power BI would be a plus;
• University degree, preferred in Business Administration or Engineering.
 
Knowledge / Skills / Competences Required :

• Fluent English is a must;
• Highly motivated in business understanding;
• Ability to quickly and accurately organize data and transform it into accurate reporting;
• Ability to communicate across functional boundaries;
• Detail Oriented with ability to explain the global picture;
• Comfortable working with management located abroad.

 
Click on the Apply button to let us know about you.
Please send your CV in English

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.