Customer Service Travel Representative in Rockledge, FL, US at TTEC

Date Posted: 4/6/2018

Job Snapshot

Job Description

Walk in Wednesdays - On the Spot Interviews | 10 am to 4 pm
4050 Riomar Drive, Rockledge FL 32955

NEW : Want to set yourself apart? Schedule yourself for a fast-pass interview - Simply text "JOBS" to  303.327.9386

Join us at TTEC where we welcome Customer Service Representatives who have a passion for travel, hospitality and helping others.  You will provide customer support to travel customers and help their vacation dreams become a reality.
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught—an upbeat and supportive nature that will shine through as you help customers dream big. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
What you might be doing on a typical day :

  • Receive customer concerns over the phone, email and via chat
  • Provide awesome answers to questions regarding our customers travel plans
  • Wow customers with your ability to answer their questions and solve their problems with enthusiasm
  • Address and resolve customer concerns to achieve first contact resolution
  • Ultimately you will provide excellent customer service that keeps the customer coming back

Travel Service Champions, like you, receive :

  • Fun, talented and witty teammates
  • Knowledgeable, supportive and engaged leadership
  • Family-friendly environment
  • Career-growth and lots of learning opportunities for aspiring minds
  • Diverse, inclusive and community-minded organization
  • And yes…all the competitive pay and benefits that’d you’d expect (and some that just might surprise you)

The basic stuff you’ll need :

  • Exceptional communication skills - both written and verbal
  • Computer savvy
  • Eligible to work in the U.S.
  • Must live or be already relocating specifically to this area
  • High school diploma or equivalent
  • The passion and drive to make a difference

We are family :

Being bold, passionate and real. It’s what connects us here at TTEC.  Does this describe you too? If so, we hope you’ll join us! Here, you’ll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You’ll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We’re all that too.
Sound like you? Then come connect with us!  Click on the Apply Now button now.  Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit http :// or search #ExperienceTTEC throughout social media to engage in the global conversation.
TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program, a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information or protected veteran status.
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